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Maania Consultancy Services

Senior Network QA Engineer in Edwardsville, IL

Posted Yesterday
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Remote
Hiring Remotely in Illinois, USA
Senior level
Remote
Hiring Remotely in Illinois, USA
Senior level
Senior Network QA Engineer responsible for network quality processes, runbook and technical documentation ownership, and supporting large-scale circuit, firewall, and routing/switching deployments. Ensure change management, identify and resolve process gaps and technical quality issues, maintain attention to detail, and provide strong written/verbal communication with a customer-focused mindset.
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Our client is looking for a  Senior Network QA Engineer. If you're interested please share your updated resume along with your yearly expected salary

Job type: Full time 
Location: Edwardsville, IL
Required Qualifications:

  • 8+ years of progressive network engineering experience, including senior-level engineering or architecture responsibilities
  • Experience in one or more of the following: Runbook creation, ownership, and execution; Technical documentation development; Quality assurance or quality process ownership within network environments
  • Experience supporting one or more of the following: Large-scale circuit deployments (DIA, WAN, cellular, etc.); Enterprise firewall deployments; Enterprise routing and switching implementations
  • Strong understanding of: Routing and switching; VLAN design; Network circuits and connectivity; Centralized network management platforms; Change management and process controls
  • Strong written and verbal communication skills
  • Ability to identify and resolve process gaps and technical quality issues
  • Strong attention to detail and customer-focused mindset

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