Senior Manager, Technology Deployment

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

The Senior Manager, Technology Deployment leads a team of program and project managers responsible for deploying R1 technology and tools to our clients, as a part of R1’s Client Technology and Data Enablement (CTDE) department.  Their primary focus will be to ensure the team consistently delivers high-quality deployments on schedule, maintaining a high-level of customer satisfaction.  This leader will be charged with standardizing methodology across all types of deployment and maintaining a repeatable process for all program and project managers to apply.  The Senior Manager will also be responsible for normalizing the data from these implementations into metrics for use across the R1 organization.

Here’s what you will experience working as a Senior Manager, Technology Deployment:

• Lead and motivate a team of Program Managers and Project Managers to deliver consistent, efficient, and timely implementations
• Accountable for maintaining a portfolio view of all inflight and upcoming Technology Deployments, managing related issues/risks proactively, and owning escalations to leadership
• Track and present key reports and metrics that correspond with the project portfolio, with the ability to cater appropriately to the various audiences (internal/external, operational/executive, etc.)
• Standardize, as much as possible, the methodology by which the Technology Deployment team sees their implementations through from start to finish, to ensure familiar artifacts, communications, and meetings for interactions with our clients and internal R1 teams
• Own the SOW intake and finalization process to document scope of work assigned to Tech Deployment and various teams, ensuring clearly defined guardrails for each project and approvals from stakeholders
• Continue the growth and development of the two team managers reporting to this role, as well as advise on the development plan for the full team.
• Build and maintain a strong culture of succeeding together as a team, not as individuals

Required Skills:

• Salesforce and Aprika Mission Control expertise is highly desired
• Strong background in project and program management
• Exceptionally detail-oriented, coupled with a strong discovery skillset
• Strong analytical skills, capable of solving problems creatively and independently
• Excellent verbal and written communicator, comfortable interacting successfully with all levels of an organization (up to and including C-level leadership)
• Servant leadership approach to leading others

For this US-based position, the base pay range is $116,133.00 - $173,605.10 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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