Senior Manager, Technical Program Management

At Scribd Inc. (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our four products: Everand, Scribd, Slideshare, and Fable.

This posting reflects an approved, open position within the organization.

We support a culture where our employees can be real and be bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer.

When it comes to workplace structure, we believe in balancing individual flexibility and community connections.  It’s through our flexible work benefit, Scribd Flex, that employees – in partnership with their manager – can choose the daily work-style that best suits their individual needs. A key tenet of Scribd Flex is our prioritization of intentional in-person moments to build collaboration, culture, and connection. For this reason, occasional in-person attendance is required for all Scribd Inc. employees, regardless of their location.

So what are we looking for in new team members? Well, we hire for “GRIT”. The textbook definition of GRIT is demonstrating the intersection of passion and perseverance towards long term goals. At Scribd Inc., we are inspired by the potential that this can unlock, and ask each of our employees to pursue a GRIT-ty approach to their work. In a tactical sense, GRIT is also a handy acronym that outlines the standards we hold ourselves and each other to.  Here’s what that means for you: we’re looking for someone who showcases the ability to set and achieve Goals, achieve Results within their job responsibilities, contribute Innovative ideas and solutions, and positively influence the broader Team through collaboration and attitude.

About the team and role:

Welcome to our small but mighty TPM (Technical Program Management) team! We are the driving force behind some of the most critical products, projects, and workflows within our company. With our strategic recommendations and execution prowess, we help shape the future of our product, which aims to transform the way the world reads.

As a Senior Manager, you will be at the heart of our company’s innovation and growth. In this player/coach role, you will lead the operational strategy and execution for our Premium product line, while managing and growing a small, high-impact team. You will also have the unique opportunity to scale your team as the company grows. Come join us!

About you:

You are a thoughtful opinionator: you have strong, well-reasoned opinions and are not afraid to respectfully voice them to stakeholders at all levels. You are a proactive communicator who doesn’t wait for issues to arise before finding solutions.

You are a relationship builder and organizational navigator who thrives in collaborative environments and enjoys forging connections with people across different teams and functions. You are a dedicated mentor who finds professional fulfillment in the growth and success of your team members.

You are a continuous learner, with a growth mindset and thirst for expanding your skill set with new challenges. Lastly, you are a voracious reader with a passion for books and the written (and spoken) word in all its forms!

You will:

• Act like an owner: Be an owner of program management strategy and roadmap planning across our Premium product line and multiple pillars/functions within Scribd.

• Build relationships: Our TPM team thrives on collaboration. You will work closely with a diverse set of stakeholders at all levels of the organization, and your ability to foster strong relationships and align diverse perspectives will be crucial in achieving our collective objectives.

• Drive strategy: We are not just about execution; we are equally passionate about strategy. You will dive deep into the "how" and "why" of our projects, developing comprehensive plans that align with our overarching goals. Your strategic thinking will guide our decision-making process and ensure we stay on the right track.

• Lead and Coach: You will act as a player/coach, directly managing and mentoring a small, high-impact team. You will be responsible for their career development, performance, and day-to-day guidance, ensuring their work aligns with company-wide goals.

• Own the complexity: Drive multiple complex cross-functional programs simultaneously and create scalable frameworks across orgs and functions to track work and communicate on progress.

• Manage timelines: Lead the timeline for delivery for key programs. Proactively identify risks within programs and create mitigation strategies via workflows, communication, or resource allocation.

• Measure Success: Proactively propose success metrics for yourself, your team, and your programs when relevant and identify when these success metrics are at risk.

• Improve how we work: Identify and optimize for process improvements at the team and cross-team level to deliver impact to the business at a larger scale. You will partner with the Head of TPM to help evolve the TPM craft and standards across the organization.

You Have:

• 5+ years of experience in a TPM/program management, operations or equivalent role in a technology company.

• Previous experience in a people management or team lead capacity, with a track record of coaching and developing high-performing talent.

• Experience with the Software Development process, working with product and engineering teams or programs from roadmapping through delivery.

• Experience working directly with engineers, product managers, and product marketers.

• Track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics.

• Experience using data to identify problems and communicate solutions.

• The ability to successfully work and partner across multiple functions in an organization.

• Excellent communication and interpersonal skills.

• Exceptional attention to detail and ability to understand and articulate the “big picture."

• Distinctive problem-solving and analytical skills.

At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $152,500 [minimum salary in our lowest geographic market within California] to $228,500 [maximum salary in our highest geographic market within California].

In the United States, outside of California, the reasonably expected salary range is between $125,500 [minimum salary in our lowest US geographic market outside of California] to $217,000 [maximum salary in our highest US geographic market outside of California].

In Canada, the reasonably expected salary range is between $159,000 CAD[minimum salary in our lowest geographic market] to $203,000 CAD [maximum salary in our highest geographic market].

We carefully consider a wide range of factors when determining compensation, including but not limited to experience; job-related skill sets; relevant education or training; and other business and organizational needs. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership, and a comprehensive and generous benefits package.

Are you currently based in a location where Scribd Inc. can employ you?
Employees must have their primary residence in or near one of the following cities. This includes surrounding metro areas or locations within a typical commuting distance:

United States:

Atlanta | Austin | Boston | Dallas | Denver | Chicago | Houston | Jacksonville | Los Angeles | Miami | New York City | Phoenix | Portland | Sacramento | Salt Lake City | San Diego | San Francisco | Seattle | Washington D.C.

Canada:

Ottawa | Toronto | Vancouver

Mexico:

Mexico City

Benefits, Perks, and Wellbeing at Scribd Inc.

*Benefits/perks listed may vary depending on the nature of your employment with Scribd Inc. and the geographical location where you work.

• Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees

• 12 weeks paid parental leave

• Short-term/long-term disability plans

• 401k/RSP matching

• Onboarding stipend for home office peripherals + accessories

• Learning & Development allowance

• Learning & Development programs

• Quarterly stipend for Wellness, WiFi, etc.

• Mental Health support & resources

• Free subscription to the Scribd Inc. suite of products

• Referral Bonuses

• Book Benefit

• Sabbaticals

• Company-wide events

• Team engagement budgets

• Vacation & Personal Days

• Paid Holidays (+ winter break)

• Flexible Sick Time

• Volunteer Day

• Company-wide Employee Resource Groups and programs that foster an inclusive and diverse workplace.

• Access to AI Tools: We provide free access to best-in-class AI tools, empowering you to boost productivity, streamline workflows, and accelerate bold innovation.

Want to learn more about life at Scribd? www.linkedin.com/company/scribd/life

We want our interview process to be accessible to everyone. You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing [email protected] about the need for adjustments at any point in the interview process.

Scribd Inc. is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply, and believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful.