Senior Manager, Strategic Planning and Operations

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

*This is an individual contributor**

**This can be a remote opportunity or hybrid based on the candidates location**

Position Summary

The Business Performance Office team is highly visible and responsible for delivering on key initiatives for Aetna's COO and senior leadership team. This role will work in close partnership with colleagues from across all lines of business, operational functions, and the shared services teams.

This position offers broad exposure to all aspects of the company’s business, requiring the candidate to be highly effective in a matrixed environment and in navigating the organization and quickly build a deep understanding of different priorities.

As Sr. Manager, Strategy & Operations, you will be responsible for driving initiatives that advance Aetna's commitments to lead in member and provider experience, product differentiation, affordability, and operational excellence. You will ensure successful execution of initiatives from end-to-end.

Key Responsibilities

• Owning multiple workstreams and projects across program and product ideation and development, go-to-market, and implementation with internal and external partners

• Driving cross-functional efforts to analyze the current state and identify new white-space opportunities for prioritization

• Facilitating effective, action-oriented planning and execution activities with operations and line of business leaders, ensuring seamless coordination and alignment

• Proactively monitoring progress and communicating initiative status and path to delivery, anticipating and surfacing issues, proposing solutions

• Providing rapid response strategic advisory and execution support across Aetna Business Operations and lines of business, including Commercial and Medicaid

Required Qualifications

• A minimum of 7 years of relevant work experience in large, matrixed organizations

• A minimum of 5 years of payer, pharmacy, healthcare delivery, and/or other relevant healthcare sectors

• Demonstrated ability to drive and model strategic planning and rigorous execution management in a consistent manner

• Demonstrated ability to simplify complex details and solution components across multiple workstreams to influence partners

• Expertise in delivering clear, well-structured presentations (verbal and written) to engage and align audiences, including senior executives

Preferred Qualifications

• Demonstrated success developing and executing strategies for healthcare products, services, and programs

• Experience with Medicaid and Commercial lines of business preferred

Education

• Bachelor’s degree preferred or a combination of professional work experience and education.

Pay Range

The typical pay range for this role is:

$75,400.00 - $199,144.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 05/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.