Senior Manager, Solution Consulting

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce Inc. seeks Senior Manager, Solution Consulting in San Francisco, CA:

Job Duties: Responsible for the detailed design of enterprise-level Salesforce and related technology projects from inception through production support. Responsible for the overall solution design to meet the functional requirements and fulfill stories. Coach and mentor Junior SAs, SBAs, and Vas across the organization. Act as a project team lead for junior SAs, SBAs, Bas, and configurators. Validate and refine the design throughout the build process to ensure it meets functional requirements. Responsible for the overall solution design to meet the business requirements and fulfill user stories, and for leading a team of resources through the build, test, and deployment phases. Create or support master plan for the requirement gather sessions to ensure proper discussions are scheduled and completed. Engage in requirements sessions (kickoff by SA, lead by SBA with guidance). Analysis of requirements; ensure that technical components (package or custom design) fulfill the requirements/user stories (e.g., ERD, object modelling, design from the functional perspective). Help provide or verify resource needs and duration for project roles. Support BD call with ALT/DLs/SMEs. Support RFP responses. Peer review to ensure test scripts are written in a holistic manner that validates the entire solution is verified. HQ address additionally encompasses the following Salesforce locations in San Francisco: 350 Mission Street, 415 Mission Street, and 50 Fremont Street. The permanent position may be offered at any of these locations in San Francisco. Telecommuting is an option. Some travel to Salesforce offices may be required.

Minimum Requirements: Master’s degree (or its foreign a related equivalent) in Computer Science, Information Technology, Engineering (any field), or a related quantitative discipline, and two (2) years of experience in the job offered or in any occupation in related field. 

A related technical degree required (Computer Science, Information Technology, Engineering (any field)).

Special Skill Requirements: (1) Agile; (2) SalesCloud; (3) ServiceCloud; (4) Waterfall; (5) Oracle E-Business Suite; (6) MarketingCloud; (7) CRM; (8) Data Architecture; (9) Devops; (10) Tableau; (11) Apex; and (12) APIs (REST API and SOAP API). Any suitable combination of education, training and/or experience is acceptable. Telecommuting is an option. Some travel to Salesforce offices may be required.

Salary: $162,600.00 - $244,200.00 per annum.

Submit a resume using the apply button on this posting or by email at: [email protected] at Job# 21-2163. Salesforce is an Equal Opportunity & Affirmative Action Employer.
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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $162,600 to $244,200.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.