Senior Manager, Software Engineering

Join us in creating a better way!

At eHealth, our mission is to expertly guide consumers through their health insurance and related options when, where, and how they prefer. We’re creating a better way – one that’s transparent and trustworthy for both our consumers externally and our employees internally. 

Move your career forward while connecting countless people to the life- changing, quality care they deserve. Our diverse team of innovators supports one another in solving some of the toughest challenges. We’re always on the lookout for creative opportunities to do right by our customers, and each other. Together, we’re creating a better way to work, united by our common passion to make a difference.

At eHealth, our mission is to expertly guide our customers through their health insurance needs by matching them with personalized, and affordable health insurance plans. We connect our customers with quality, affordable health insurance through a proprietary marketplace offering Medicare Advantage, Medicare Supplement, Medicare Part D prescription drug, individual, family, small business, and ancillary plans from 200 health insurance carriers nationwide. By doing so, our vision is to be the nation's leading and most trusted source of consumer purchasing of health insurance, ancillary products, and related options on our marketplace.

We are seeking two Senior Managers, Software Engineering.  The first is for the Sales App Engineering team at eHealth. Sales App business is one of the most important business-lines for eHealth and critical to the future of the company. Sales App engineering drives a large part of eHealth’s revenue. The emergence of technologies like generative AI, natural language processing, and cloud-based contact centers provides an exciting context for a fast-growing company like eHealth. Our proprietary scripted sales and compliance software is “best in the business” and we are looking to build newer features with these new technologies extending eHealth’s significant competitive advantages. When integrated with the company’s online eCommerce platform and its unmatched capabilities in the industry — eHealth is driving toward an omni-channel opportunity of enormous scale.

The second is for the Financial Systems & Carrier Integration Engineering teams at eHealth. The Financial Systems team builds in-house software applications for revenue recognition, cash receipt and incentive compensation for partners and sales advisors. The Carrier Integration team helps design and build the company’s next-generation services in the Carrier Integration domain by developing software services and components that seamlessly send insurance applications to insurance carriers and track their status.

Candidates will be considered for both roles during the interview process, however you are welcome to share your preference to the role that you best align.

How you will make an impact:

You have proven industry experience in software design and development. You are a solution-centric, results-oriented, and experienced engineering leader. You will lead other engineers, architects, and cross functional teams in a collaborative environment to improve the overall quality while achieving timely delivery of projects and in a manner that champions eHealth’s culture. You have an in-depth technical background and proven industry experience in software architecture, design, development, and testing. You are ambitious, talented, and driven to make the team and project successful.

Responsibilities

• Leverage emerging AI technologies to enhance performance, automation, and data-driven decision-making across systems and processes
• Stay current with AI advancements and evaluate opportunities to apply them in solving complex engineering and business challenges
• Build and optimize data infrastructure that powers AI and machine learning pipelines, ensuring scalable, high-quality data availability for advanced analytics and modeling

• Being a hands-on manager, you will be responsible for both technical (50%) and management (50%) duties
• Maintain a value oriented and business driven approach to project prioritization and resourcing
• Collaborate effectively across teams and key stakeholders including Product Management, Product UX Design, Infrastructure, Business, other engineering teams
• Provide technical direction to software engineers, ensuring timely, quality design and implementation of applications, business logic
• Work with application security and security compliance team to ensure application adheres to standards such as HIPAA
• Document architecture using technical design documents
• Enable and facilitate problem diagnosis and resolution in technical and functional areas
• Encourage change, particularly on the side of engineering best practices, developer experience, and process improvements
• Advance shift left for quality practices with activities such as unit testing
• Establish and maintain effective communications and working relationships with cross-functional teams
• Review the work of other engineers in a collegial fashion to promote growth, and to improve quality and engineering practices
• People responsibilities - conduct 1:1 meetings, providing feedback, promoting personal development, establishing goals, and plan for career growth
• Support production issues and lead Root Cause Analysis (RCA) efforts
• Demonstrate eHealth’s values in your behaviors, practices, and decisions.

Basic Qualifications:

• 5+ years leading engineering teams
• 8+ years of professional software engineering experience
• Experience in leading consumer facing engineering teams
• Experience in full stack software development with Java backend
• Experience leading multiple projects concurrently
• Past experience as a lead engineer working in a scrum team
• Technical skills: Java programming with Spring Boot framework, algorithmic thinking, data structures, Restful APIs, system architecture
• Basic understanding of AWS or other cloud infrastructures
• Excellent verbal and written communication skills
• Experience in working with cross-functional teams such as – product, marketing, partners, security etc.
• BS/MS in Computer Science or related field

Preferred Qualifications:

• Experience using frontend technologies such as VueJS, ReactJS
• Experience using GraphQL
• Experience with CRM and contact center business domain
• Experience with AWS cloud architecture, Postgres DB, Redis cache on AWS
• A plus to have experience with backend developer tools such as SpringFuse or PulseAPI

What we offer (benefits):

• Generous benefits include medical, dental and vision beginning on your first day of employment
• 401K with matching
• Tuition reimbursement
• Employee stock purchase program
• 12 company paid holidays and flexible time off (PTO for non-exempt)

#LI-Remote

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The base pay range reflects the anticipated pay range for this position. The actual base pay offered will depend on various factors including individual skills, experience, performance, qualifications, the department budget, and the location where work is performed. Base pay is one component of eHealth’s total rewards package, which also includes an annual performance bonus, plus an array of benefits designed to support employees’ personal and professional wellness. For more information on our total rewards offerings, please visit our career site.

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Base Pay Range -$182,800 - $228,500

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eHealth is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, national origin, age, marital status, sexual orientation, genetic information, disability, protected veteran status, or any other consideration made unlawful by applicable federal, state or local laws. The foundation of these policies is our commitment to treat everyone fairly and equally and to have a bias-free work environment.