Senior Manager, Secured Portfolio Management

The role:

As the Senior Manager of Secured Portfolio Management, you will be the foundational leader responsible for standing up the default management framework for our expanding secured asset portfolio. This includes Closed-End Seconds, Home Equity Lines of Credit, Jumbo Mortgages, Commercial Real Estate, and Government and Agency First-Lien Mortgages (including Fannie Mae, Freddie Mac, Federal Housing Administration, Veterans Affairs, and United States Department of Agriculture products).

In this capacity, you will have direct responsibility for the overarching Loss Mitigation Oversight and Strategy, managing the critical lifecycles of Early Warning Systems,  Foreclosure, Workout Strategies, and Real Estate Owned (REO) Management. You will serve as the organization's foremost expert on how the portfolio is being monitored, building the sophisticated Early Warning Systems necessary to identify credit deterioration and risk migration before it impacts the balance sheet. You will define the "Rules of Engagement" for our specialty sub-servicers and outsourced vendors, while owning the departmental costs, methods, and staffing to ensure the highest standards of recovery and regulatory compliance.

What you’ll do: 

• Expert Portfolio Oversight: Serve as the definitive subject matter expert for all aspects of portfolio health and monitoring. You will provide executive leadership with deep-dive analysis on delinquency trends, roll rates, and collateral volatility.
• Early Warning Design: Design and deploy sophisticated early warning systems to identify early-stage credit deterioration and "at-risk" segments across the residential and commercial portfolios.
• Proactive Intervention: Use data-driven insights to trigger proactive loss mitigation outreach, shifting the organization from reactive collections to predictive default prevention.

• Strategy Ownership: Design and execute the end-to-end loss mitigation strategies for Foreclosure and Workout resolution (including modifications and short sales).
• Default Servicing Management: Act as the primary lead for sub-servicer performance, with a focus on specialty servicing for distressed assets. You will set performance Service Level Agreements and conduct rigorous oversight of outsourced default operations.
• Real Estate Owned (REO) Management: Oversee the strategy for property preservation and liquidation, ensuring efficient disposition of assets that have moved through the foreclosure process.

• Net Present Value Decisioning: Build and maintain sophisticated models to calculate the financial outcome of a workout versus a foreclosure or short sale, factoring in legal costs, carrying costs, and market volatility.
• Collateral Analytics: Integrate geographic House Price Index trends and real-time valuation updates into the recovery strategy for both residential and commercial assets.

• Departmental Leadership: Recruit, lead, and develop a high-performing team of Default Analysts. You will define the operational methods and manage the budget and staffing for this function.
• Strategic Risk Partnerships: Establish "locked-step" partnerships with Credit Risk, Model Risk, Legal, and Compliance. You will ensure that default strategies and early warning triggers are vetted by risk partners and that feedback loops are established to refine front-end credit appetite.

• Federal & Agency Compliance: Ensure all default activities meet Regulation X (Real Estate Settlement Procedures Act), Regulation Z (Truth in Lending Act), and the Fair Debt Collection Practices Act, as well as specific guidelines from Fannie Mae, Freddie Mac, and the Federal Housing Administration.
• Interagency Alignment: Maintain strict adherence to Office of the Comptroller of the Currency guidelines regarding secured lending governance and collateral resolution.

What you’ll need:

• Education: * Required: Bachelor’s Degree in Finance, Economics, Mathematics, or a related quantitative field.
• Preferred: Master’s Degree (MBA or Master of Science in Finance/Analytics).
• Experience: * 8–12 years in Residential and Commercial Default Management, Specialty Servicing, or Secured Loss Mitigation.
• Previous experience in a leadership role managing departmental costs, methods, and staffing.
• Deep Analytics Skill Set (Critical): * Data Proficiency: Expert-level SQL and experience with Snowflake or Tableau is mandatory. You must be able to query and manipulate data independently.
• Monitoring Mastery: Proven ability to build Early Warning Systems, Net Present Value waterfalls, and Loss Severity models.
• Regulatory Knowledge: Expert-level understanding of Federal regulations, Agency guidelines, and Interagency standards for secured assets.