Senior Manager, Revenue Cycle Operations

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.  

As our Senior Manager, Revenue Cycle Operations, you will help deliver measurable improvements in client outcomes and operational efficiency. Every day you will lead and develop a team of Operations Leads, drive data-informed performance strategies across client accounts, and collaborate with internal and client teams to ensure value realization. To thrive in this role you must have comprehensive knowledge of full-cycle Revenue Cycle Management (RCM) and a proven ability to translate insights into action.

Here’s what you will experience working as a Senior Manager, Operations:

• Lead and mentor a team of Operations Leads by setting clear objectives, providing coaching, and fostering a culture of accountability and excellence.

• Drive strategic performance initiatives using data-driven insights to optimize client outcomes and align with business objectives.

• Partner with Client Experience teams to integrate performance strategies with relationship management and deliver actionable recommendations.

• Develop and maintain client-facing dashboards, reports, and presentations that clearly communicate trends, root causes, and opportunities for improvement.

• Continuously refine internal processes and tools to enhance performance tracking, benchmarking, and operational efficiency.

Required Skills:

• Expertise in backend healthcare revenue cycle management, demonstrated through progressive experience in operations or performance management, including at least two years in a people-leader role.

• Proven ability to lead and develop high-performing teams, set and achieve goals, and foster a culture of excellence.

• Strong analytical skills with proficiency in Microsoft Excel; experience with Power BI preferred.

• Executive presence and exceptional communication skills with the ability to convey complex concepts clearly and persuasively to diverse audiences.

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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