Senior Manager, Finance

About the role:

We’re looking for a highly organized, detail-oriented, and strategic finance and accounting leader to join our growing team as Senior Manager of Finance. This role is perfect for someone ready to roll up their sleeves on the day-to-day work of financial operations first, then optimize it, systematize it, and eventually delegate or automate it as Minoan scales.

You’ll be Minoan’s first dedicated finance leader, taking ownership of everything from sales tax compliance and recovery to vendor and client payment operations, month-end close, and the financial reporting that goes to our CEO and board. This is a rare opportunity to build a finance function from the ground up at a high-growth startup, and to grow into a broader leadership role, including people management, as the function matures. Given the scope, you’ll collaborate constantly with Sales and Growth, Operations, Marketing, and Brand Partnerships; not just behind a spreadsheet.

This role reports directly to our VP of Strategy, Operations & Finance and is based in NYC. Remote is an option for the right candidate, with a strong preference for someone who can easily get to NYC when needed.

What You’ll Do

• Own month-end close and financial reporting in accordance with GAAP, collaborating closely with internal stakeholders and accounting partners, focusing on accurate sales and COGS reporting for each period.

• Establish and own an ongoing reconciliation control between our order management system, our Brand Partner invoices, and payments data.

• Partner with the VP of Strategy, Operations & Finance on daily cash flow management, including timing of sales deposits and credit card payoffs, and balancing working capital against invested capital.

• Track credit card activity daily with respect to customer orders and Brand Partner ordering (this is effectively Minoan’s COGS): manage limits, prevent failures, and ensure optimal usage across payment partners.

• Own client and vendor payment operations end to end: payment-method issues (ACH, credit card, Net Terms), exception handling (e.g., non-standard invoices, wire transfers), and ad hoc finance requests (e.g., tax receipts). Maintain healthy, timely accounts with Brand Partners and other suppliers, and own the relationship with our outsourced accountants on the AP cycle. You’ll be accountable for AP, not necessarily the one responsible for keying in every bill, as the team grows.

• Own sales tax end to end (multi-state compliance and exemption certificates), franchise tax, and corporate tax filings in partnership with our accounting partners.

• Oversee OpEx review and optimization: approve expenses, reduce waste, and ensure credit card transactions are categorized correctly on the P&L.

• Support investor reporting, including quarterly board materials, investor updates, and 409A preparations.

• Lead partnerships with external reporting parties (tax preparers, insurance brokers, and similar vendors) and handle the related financial documentation.

• Lead projects that streamline financial operations and automate recurring tasks, e.g., better connecting QuickBooks to OpEx, COGS, Revenue, and Marketing ROI tracking, and build the foundational systems that let Minoan scale finance operations without reflexively adding headcount.

• Partner cross-functionally with Sales and Growth, Operations, Marketing, Brand Partnerships, and Product. This role touches nearly every team at Minoan, and you’ll need to be as comfortable in a spreadsheet as you are in a room with a Brand Partner or Account Manager working through a non-standard payment.

As the function matures and the tactical work above is optimized, this role is expected to take on more strategic finance work, including cash flow extension, credit card/payment provider relationships, and eventually broader ownership of FP&A and strategic planning as the team scales.

What We’re Looking For

• 6–8 years of experience in accounting, financial operations, or controllership roles. Time at an outside accounting/professional-services firm before moving in-house is a plus, and startup experience is strongly preferred.

• A “professional problem solver” mentality: genuinely excited to do the work of a first finance hire. Some of the workflows that sit under this role already exist and simply need an owner, while others do not. This person will need to approach these with both an open mind along with the technical willingness to architect new processes

• Strong knowledge of QuickBooks Online and finance tools such as Ramp, Brex, and Avalara; experience with Bill.com or similar AP management system is a plus.

• Experience handling multi-state sales tax compliance (or the aptitude to pick it up fast)

• Experience working cross-functionally with teams like Marketing, Sales, Procurement, and Operations.

• SQL proficiency is a meaningful plus. You’ll be working alongside Sigma and Snowflake, and the ability to write or troubleshoot your own queries will set you apart.

• Comfortable operating independently and collaboratively in a fast-paced startup environment, with excellent attention to detail and a natural drive to improve (and to revisit) processes as the company scales.

• Strong spreadsheet skills (Google Sheets / Excel) and confidence handling large datasets.

• CPA or prior Controller experience is a plus but not required.

• Bachelor’s degree in Accounting, Finance, or a related field and/or experience.

• In-person/NYC preferred, but remote is available.

What We Offer:

• An opportunity to help shape the future of retail.

• A challenging and fast-paced environment to grow and learn faster than you would elsewhere, including a real path from this role into broader financial leadership as the function scales.

• A fun, transparent, and collaborative company culture.

• Regular team offsites to meet up in person.

• Competitive compensation and benefits package including flexible PTO, health/vision/dental coverage, 401(k), paid parental leave, and generous equity.

• WFH office and equipment compensation up to $1,000.

• Free Minoan membership (access to discounts on 150+ brands).

Compensation: $134,750 - $160,325 annual base. Salary ranges reflect a location-based structure, with a premium for candidates based in or near NYC, where the majority of our team works.

About Minoan

Minoan is a company at the frontier of a new way to shop — one we call “Native Retail.”

Have you ever stayed at a hotel and fallen in love with the soaps or shampoos? Maybe you had the best sleep of your life and wanted to know where you could get the mattress. Or maybe you were at your friend’s house and loved their speaker system, their coffee maker, or even their plants.

This is “Native Retail.” It’s about discovering products you love “in the wild” in environments where products are being used for what they are designed to do. In Native Retail, products aren’t boxed up in a display case like they are in stores, and they're not hiding behind clever merchandising on a phone screen like they are in e-commerce. There’s no salesperson over your shoulder or chat popup at the bottom of your screen — it’s just you and the product in a moment of real use. We believe these special moments are the future of retail.

At Minoan, we’re building a platform that’s connecting spaces, brands, and consumers to bring these moments to life. Tens of thousands of design-oriented hospitality partners use Minoan to manage their procurement across 150+ incredible brands (think West Elm, Crate & Barrel, Casper, Parachute, Article, Apotheke, etc.) and also use Minoan to turn their spaces into immersive, shoppable showrooms. It’s a big, bold idea and it will take an army of intelligent, tough, ambitious, optimistic, and curious people to get there.

Equal Opportunity Employer:

Minoan is an equal-opportunity employer and welcomes applications from all qualified individuals regardless of race, religion, gender, sexual orientation, or disability.