Senior Manager, Employee Communications & AI Enablement

Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. 

Summary

The Sr. Mgr., Employee Communications and Initiatives is responsible for overseeing and executing internal communication strategies and managing the complete project lifecycle for key organizational initiatives driven by the HR function. This role involves designing, executing, and evaluating communication plans, fostering employee engagement across multiple channels, and ensuring timely project delivery aligned with organizational objectives.  

By developing a strong understanding of our organization, products and services, strategies and objectives, internal structures and our external market, the Sr. Mgr., Employee Communications and Initiatives will be a leader and driver in our communications and employee engagement initiatives.  They will be responsible for writing, socializing and executing on all internal communications to the North America business, and at times, the global Covetrus workforce.  They will leverage our tools and technologies to design, program, deliver, and draw insights from our Employee Engagement surveys on a regular basis throughout the year.  They will leverage their strong project and change management capabilities to create project and communications plans, to effectively manage all stakeholders to ensure timely input and output, and to deliver key strategic outcomes.  They will lean in with technology and tools to deliver on multiple simultaneous projects and outcomes.  A successful Sr. Mgr., Employee Communications and Initiatives will operate with high accountability, proactivity and ownership mindset, anticipating needs and providing thoughtful recommendations and solutions.   

As a valued member of the HR team, the Sr. Mgr., Employee Communications and Initiatives will be responsible for handling highly sensitive and confidential information and must demonstrate a high degree of ethical behavior and integrity. 

Responsibilities

• Strategic Communications: Develop and execute internal communication strategies to support company-wide business priorities, culture, and change management.
• Project Lifecycle Management: Oversee all project stages, including defining scope, setting milestones, resource allocation, and effective stakeholder management to drive completion.
• Content Creation & Channels: Manage internal channels (intranet, email, video, newsletters) to ensure consistent messaging.
• Stakeholder Management: Act as a key partner to business leaders, providing advice on communication strategy and project updates.
• Risk & Performance Monitoring: Establish Key Performance Indicators (KPIs) to measure project success and communication effectiveness.
• Leadership & Mentorship: Lead, motivate, and mentor team members, while fostering a collaborative environment.

Required Knowledge, Skills and Qualifications

• 10+ years of experience in communications or project management.
• Strong verbal and written communication skills for producing content, and for communicating up, down and across an organization.
• Ability to work in fast-paced and high-change environments, quickly build in-depth organizational knowledge, and manage multiple, time-sensitive workstreams simultaneously.
• Acts with accountability, proactivity, and an ownership mindset; “leans in” to/with the business to understand and drive results.
• Demonstrated experience with project management tools and methodologies to drive projects to completion. 
• Ability to turn complex data into clear, persuasive messages. Experience and comfort with data and reporting, leveraging AI tools (ChatGPT, CoPilot), Excel, navigating HRIS systems (Workday) and survey tools preferred.
• Experience in identifying potential project hurdles and developing contingency plans.
• Experience navigating diverse perspectives across teams, levels, departments and leaders and tailoring communications to meet the needs of each group.
• Experience interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. Requires the ability to change the thinking of, or gain acceptance from others in sensitive situations, without damage to the relationship.
• Maintains utmost confidentiality and integrity in handling sensitive information.

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. 

We offer the following benefits for you to take advantage of while you are here provided you meet the eligibility requirements under each governing program:

• 401k savings & company match

• Paid time off

• Paid holidays

• Maternity leave

• Parental leave

• Military leave

• Other leaves of absence

• Health, dental, and vision benefits

• Health savings accounts

• Flexible spending accounts

• Life & disability benefits​

• Identity theft protection

• Pet insurance

• Certain positions may include eligibility for a short-term incentive plan

Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive.

The pay range for this position is as follows:

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.