Senior Manager, DoD Engineering and Technical Operations Organization

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewMotorola Solutions Global Services and Sustainment Programs deliver comprehensive support to the U.S. Navy, Air Force, and Army, spanning 19 countries and territories. We are responsible for the worldwide operation, maintenance, upgrade, security, and administration of global enterprise communication systems that support the Department of Defense.
The Senior Manager, DoD Engineering, is a key leadership role responsible for providing and overseeing world-class technical support for all aspects of DoD service and sustainment programs, specifically the Motorola U.S. Navy and U.S. Air Force Global Services and Sustainment Programs. These programs deliver a wide range of services to the U.S. Navy, Air Force, and Army, supporting their global enterprise systems across 19 countries and territories.
Job Description

The senior management position provides, oversees and ensures the delivery of world-class technical support for all aspects of DoD service and sustainment programs. Specifically, the Motorola U.S. Navy and U.S. Air Force Global Services and Sustainment Programs provide a multitude of services to the U.S. Navy, Air Force and Army to support their global enterprise systems in 19 countries and territories. Some of these responsibilities include supporting preventative maintenance, break-fix, planning, scheduling, upgrades to the system, cyber security, engineering, project management, developing technical documentation and other technical services consistent with Motorola’s customer needs, contracts and system requirements. Additional responsibilities include overseeing software tools development, financial management, customer interaction, and support of other new or emerging technologies and programs, strategic planning of engineering, system upgrades and cyber strategies within the Risk Management Framework and DoD cyber requirements.

In supporting these global enterprise systems and programs, the primary responsibility of the Senior Manager of the Engineering and Technical Operations Organization is for the service delivery of 4 operational teams: Engineering, Project Management, Technical Documentation and Technical Field Services. This position must ensure that these operational teams remain aligned with all service delivery within all supported programs and continue to be able deliver on commitments and contract requirements, as well as Program needs 100% of the time, even in times of resource shortages. This position manages technical managers and is responsible for overall management and oversight of this organization. 

Additionally, this position oversees strategic planning, resource needs and support of all technical resources for not only these customers, but future technologies and products, expanded geographic locations and other programs within the DoD or Federal Government.  

• Service Delivery: Supporting preventative maintenance, break-fix solutions, planning, scheduling, system upgrades, cyber security, engineering, and project management.

• Documentation & Tools: Developing technical documentation and overseeing software tools development.

• Management & Strategy: Financial management, customer interaction, supporting new and emerging technologies, and strategic planning for engineering, system upgrades, and cyber strategies within the Risk Management Framework and DoD cyber requirements.

Required Qualifications:

• Bachelor's degree, preferably in a technical field.

• 10 years of successful management experience, including leading complex projects and programs in dynamic environments, and managing teams, organizations, systems, or contracts.

• Demonstrated success in building and leading technical teams.

• 10 years of experience understanding, working with, interpreting, and supporting technical service contracts and requirements.

• 5 years of experience successfully leading technical teams.

• 5 years of experience in all facets of Technical Project Management.

• 10 years of experience managing resources to ensure timely and efficient delivery of required deliverables, identifying and mitigating risks, and developing and implementing innovative solutions to achieve organizational objectives.

• Superior written and verbal communication and problem-solving skills.

• Demonstrated success working collaboratively with technical managers, directors, program managers, leadership, customers, and other personnel.

• Ability to obtain a Secret Clearance.

Preferred Knowledge, Skills and Abilities:

• Deep understanding of DoD Cyber Security requirements and accreditation programs, including the Risk Management Framework.

• Active DoD Secret Clearance preferred.

• Experience supporting Motorola ASTRO systems.

• Proficiency in IT Lifecycle Management.

• Skilled in Technical Documentation Development.

• Customer-facing experience supporting DoD service contracts.

Candidate Requirements:

• All applicants must be U.S. Citizen and be able to pass a DoD and corporate background check as well as being able to satisfy requirements for a DoD clearance.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Working Location/Travel:

• The working location is remote but must be within the U.S. and all applicants must be able to travel 25% of the time as required.

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Target Base Salary Range: $160,000 - $170,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelor's Degree AND 10+ years of experience in management 

• Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.