Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture here: The Sprinklr Way.
Job Description
We are hiring a Senior Legal Counsel to join Sprinklr’s Legal team, reporting to the Associate General Counsel, Employment & Litigation. The Senior Legal Counsel will have primary daily responsibility for supporting all aspects of Sprinklr’s global litigation matters, including investigating and supporting in the response to threatened disputes of all kinds, managing outside counsel in active litigation matters, and responding to subpoenas. The Senior Legal Counsel will have a cross-functional role with exposure to a variety of subject matters, including commercial disputes, federal securities actions, intellectual property matters, copyright and patent infringement claims, employment matters, data privacy and other regulatory issues, risk management, and payment and collections disputes. The Senior Legal Counsel will work cross-functionally within the Legal team and across the business to develop a deep knowledge of Sprinklr and our platform and services, and provide practical and strategic advice and guidance to Sprinklr management on a wide variety of legal issues that arise in the course of business at a growing public company.
This position requires a team-focused mindset and a passion for formulating and executing long term strategies while managing details. It also requires strong communication skills, the ability to issue-spot and analyze legal issues, present positive, creative solutions, and advise management of risks to help the business achieve its goals. This is an excellent opportunity for an attorney to join a growing function with exposure to a broad and varied set of subject matters.
Responsibilities
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Support all aspects of Sprinklr’s litigation matters on a day-to-day basis, with a focus on commercial disputes, copyright infringement, patent and intellectual property issues, and securities actions.
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Develop strong relationships with other members of the Sprinklr Legal team and business stakeholders, becoming a trusted advisor to internal clients.
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Provide practical and effective advice to Sprinklr management about all aspects of the company’s litigation and disputes, including settlement positions and litigation avoidance.
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Effectively and strategically manage outside counsel to achieve Sprinklr’s goals in active litigation.
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Investigate and respond to threatened claims, serving as a passionate and effective advocate for the Company’s position.
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Provide general support as needed on discrete regulatory matters.
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Provide general support as needed on employment law matters.
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Handle a high volume of legal work, balancing competing priorities and deadlines and keeping stakeholders informed about important developments.
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Manage responses to third-party subpoenas.
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Issue litigation holds and manage discovery as needed.
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Support cross-functional department requests and transactions.
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Support in the growth and scaling of the Legal department.
Requirements
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J.D. from an ABA-Accredited U.S. law school, and membership in good standing to at least one state bar
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6+ years of experience of dedicated litigation experience in a law firm setting, including experience with copyright and patent infringement claims, intellectual property matters, and federal securities claims.
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Experience with all aspects of the discovery process and third-party subpoena management
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Strong written and oral communication skills to a variety of audiences, including the ability to clearly and concisely explain legal concepts to a business audience
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Strong business and legal acumen with the ability to: quickly identify legal and business issues; assess and appropriately contextualize risks; and devise creative and practical solutions to various internal and external audiences in a dynamic and fast-paced global environment.
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Ability to work with independence, manage competing priorities effectively, and meet deadlines.
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Passion for collaborating with and the ability to inspire trust and confidence with a wide range of stakeholders at all levels in a diverse and inclusive environment.
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Excellent organizational skills and strong written and verbal communication skills, with great attention to detail, common sense, and a sense of humor.
Nice to Haves
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Experience working in an in-house legal department
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Legal operations expertise
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Background in technology and/or software industries
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Experience with litigation in international jurisdictions
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Experience working independently in a hybrid or remote environment
Why You'll Love Sprinklr:
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Compensation Range
$146,000 - $195,000 - $244,000
The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.
US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.
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