Senior ITS Infrastructure Architect

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

Make an impact — from near or far

At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.

We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.

The opportunity

• Develop and maintain enterprise architecture roadmaps, standards, reference architectures, and design patterns for multi cloud, infrastructure, data, and AI-enabling platforms.
• Design secure, scalable, resilient, and cost-optimized multi cloud and hybrid-cloud infrastructure to support enterprise applications, advanced analytics, artificial intelligence, machine learning, and large language model workloads.
• Architect secure landing zones, compute foundations, and integration approaches that ensure reliable AI and data platform capabilities.
• Translate business, technical, security, compliance, and operational requirements into practical architecture decisions, solution designs, and implementation guidance.
• Work with peer architects to help establish architectural governance, design review, lifecycle management, and service management practices that align with enterprise architecture and ITIL-based operating models.
• Working with Information Security architects, help to define cloud security, identity and access management, data isolation, monitoring, compliance, and multi-tenant guardrails for enterprise infrastructure and AI-enabled environments.
• Evaluate latest technologies, cloud services, AI platform capabilities, vendor solutions, and infrastructure standards to support business outcomes and reduce operational risk.
• Partner with project teams, engineers, architects, security teams, data teams, vendors, and partners to guide solution delivery and ensure successful transition to operation.
• Work with Cloud Engineers to mature existing cloud financial management and FinOps practices to forecast, monitor, and optimize infrastructure, storage, compute, data movement, and AI workload costs.
• Create clear architecture documentation, decision records, recommendations, and presentations for technical, operational, and leadership audiences.
• Provide mentorship for peers and engineers as prescribed by leadership
• Other responsibilities as assigned.

• 15+ years of related experience, including experience with enterprise-scale multi cloud infrastructure, systems architecture, data platforms, security, governance, and service management.
• Associates Degree (or higher).
• Experience with software/system development lifecycle, and operational support models.
• Direct experience with AI infrastructure foundations, including cloud AI services, pipeline orchestration, scalable compute, secure data movement, monitoring, and lifecycle management.
• Direct experience managing complex network, cloud-native, microservices, identity, data ingestion, security, and multi-tenant architecture considerations.
• Direct experience with enterprise architecture, cloud infrastructure, data platforms, security principles, IT standards, ITSM/ITIL practices, and operational governance.
• Experience translating complex business, technical, security, and compliance requirements into clear architecture roadmaps, solution designs, and implementation guidance.
• Experience with implementing enterprise AI infrastructure patterns, including secure landing zones, data pipelines, model execution environments, cloud-native AI services, monitoring, and lifecycle management.
• Experience with evaluating new technologies, assess architecture alternatives, estimate financial and operational impacts, and balance short-term delivery needs with long-term enterprise outcomes.
• Experience with maturing FinOps practices for forecasting, monitoring, and optimizing cloud compute, storage, data movement, GPU-enabled services, and AI workload costs.
• Experience in higher education or regulated enterprise environments. (e.g., HIPPA, SOX, PCI, FERPA)
• Experience working with Agile, DevOps, infrastructure as code, and cloud operating models.
• Experience with Multi Cloud OpenAI Service, Multi Cloud AI services, Databricks, Synapse, cloud data lakes, vector databases, or comparable AI and data platform services.

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

Exceptional benefits (because you’re exceptional)

You’re the whole package. Your benefits should be, too. As a full-time employee at SNHU, you’ll get:

• High-quality, low-deductible medical insurance

• Low to no-cost dental and vision plans

• 5 weeks of paid time off (plus almost a dozen paid holidays)

• Employer-funded retirement

• Free tuition program

• Parental leave

• Mental health and wellbeing resources