Senior IT Application Engineer

Algolia is an aggressively positioned, post-series D SaaS company focused on AI driven Search as a Service.  We are looking for a Senior IT Application engineer for a remote position in the United States. This is a succession position that will be split 70/30 in application management and project management.  This position may have up to 10% travel.

The Algolia IT team cares about the needs of our organization and the satisfaction of our end users.  We are candid in communicating what needs to be done and we have the grit to see myriad tasks and projects completed during daily and quarterly timeframes.  We trust each other, demonstrate respect for each other and are willing to ask for and provide help to each other.

Cultural fit:

• You want to work in an international environment.
• You value the strength diversity provides.
• You love being part of a team that exists in the operations nexus.
• You are excited to support a primarily remote organization.

Critical traits:

• You learn fast and retain well.
• You prioritize tasks effectively and self-initiate completion.
• You build relationships with non-IT stakeholders efficiently.
• You are adaptable in a fast-changing environment.
• You can demonstrate excellent communication skills.

Application Responsibilities:

• Manage software and service relationships and associated contracts with major vendors.
• Study and master the Algolia user tech stack, inside and outside of IT, including both fine-level details and overarching strategic goals.
• Administrate the IS and IAM tech stack with specialization in Okta, Gsuite, Atlassian, Obsidian and Slack.
• Coordinate across Algolia teams to design and manage effective and efficient internal SaaS deployments.
• Ally with Information Security and Infrastructure teams to maintain the safety of our people and products.
• Create documentation to enable end users to interact with our hardware and software systems.
• Engage in the development of less experienced engineers.

Requirements

• 7+ years of technical support experience.
• 7+ years managing IT environments.
• A Masters in Computer Science or its equivalent.
• Expertise with macOS and Windows as well as familiarity with Linux.
• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure)

FLEXIBLE WORKPLACE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.

While we have a global presence with physical offices in Paris, NYC, London, Sydney and Bucharest, we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Please note that positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the nature of the role it may be available with either a hybrid-remote or in-office schedule.

ABOUT US:

Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week – four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.

Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.

In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers–including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few. 

WHO WE'RE LOOKING FOR:

We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.

READY TO APPLY?
If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!