Senior Implementation Specialist

Job Overview:
We are actively seeking a Senior Implementation Specialist with a robust background in deploying and optimizing Electronic Medical Records (EMR) systems within Federally Qualified Health Centers (FQHCs), Community Health Centers, and Rural Health Clinics. Candidates should bring a minimum of ten years of specialized experience in this field, coupled with a proven track record of managing complex healthcare projects.

The ideal applicant will possess deep-seated expertise in addressing the multifaceted administrative, clinical, regulatory, and reporting challenges endemic to these healthcare environments. A thorough understanding of various EMR and Practice Management (PM) systems is essential, as is a demonstrated capacity to innovate and adapt strategies that enhance customer success.

This strategic role demands an individual who can leverage the CureMD platform to significantly enhance care delivery, increase operational efficiencies, strengthen clinical governance, and fulfill stringent reporting demands, all while aligning with our mission to transform patient care through technology.

Job Responsibilities:

• Implementation and Optimization: Lead the deployment and continuous enhancement of EMR systems across designated healthcare facilities. Customize, configure, and optimize EHR, PM, Analytics, Reporting, and integration systems to meet the specific needs of each facility.
• Strategic Planning: Develop and execute project plans that address the unique challenges and requirements of FQHCs, Community Health Centers, and Rural Health Clinics. Strategically drive customer success by enhancing care delivery and operational efficiency through the CureMD platform.
• Compliance and Reporting: Ensure systems are compliant with clinical, regulatory, and reporting standards. Oversee the accurate and timely reporting of healthcare data to enhance clinical governance.
• Stakeholder Engagement: Collaborate with internal and external stakeholders to ensure project alignment with overall organizational goals. Facilitate training and support for end-users to maximize system effectiveness and adoption.
• This position involves travel up to 30% of the time.

Qualifications:

• Experience: Minimum of five years of experience in deploying and optimizing EMR systems, specifically within Federally Qualified Health Centers, Community Health Centers, and Rural Health Clinics. Demonstrated ability to manage complex healthcare IT projects.
• Knowledge: Deep understanding of administrative, clinical, regulatory, and reporting challenges in the healthcare sector. Expertise in various EMR and Practice Management (PM) systems.
• Skills: Strong project management and leadership skills. Excellent problem-solving abilities and strategic thinking. Proficient in tailoring healthcare technology solutions to meet organizational goals.
• Education: A Bachelor’s degree in Health Information Management, Computer Science, or a related field is preferred. Certifications in Project Management (PMP) and/or specific EMR systems are advantageous.

Compensation & Benefits:

• Competitive compensation aligned with experience, skills, and qualifications.
• Comprehensive benefits including medical, dental, and vision coverage starting on day one, along with Flexible Spending Account (FSA) and Health Savings Account (HSA).
• 100% company-paid short-term and long-term disability coverage and group life insurance.
• 401(k) retirement plan with 100% employer match up to 4%.
• Generous paid time off (PTO) and paid holidays.
• Hybrid work schedule based in our Downtown Raleigh, North Carolina office.