Senior Implementation Engineer

New Era Technology offers:   

· Full Benefits

· Medical

· Dental

· Vision

· 401K match

· 28 PTO Days including company holidays

SUMMARY: We are seeking a skilled and experienced Cloud and On-Premises Systems Engineer to design, implement, and provide escalation support in the ongoing management of virtualized environments. The successful candidate will be responsible for designing, implanting, and managing systems based on the listed technologies below, including:

· Microsoft Windows 365/Azure Virtual Desktop -  HP Nimble SANs
· Microsoft Hyper-V (stand-alone and clustered)- HP Electra SANs
· Microsoft System Center Virtual Machine Manager - QNAP NAS
· Broadcom vSphere ESXi (stand-alone and clustered)-Synology NAS
· Broadcom vSphere vCenter - Microsoft Office 365 / Microsoft 365
· EMC CLARiiON SANs - Exchange Server (on-premises)
· Microsoft Azure AD / Entra ID - Microsoft Intune
· Microsoft Active Directory - Group Policy Objects in Active Directory
· Microsoft SQL Server - O365/M365 Platform as a Service Apps – SharePoint, OneDrive
· Scripting (PowerShell, Azure CLI, vSphere PowerCLI) - Backup and Disaster Recovery solutions (Datto, Veeam, other…)

PRIMARY DUTIES:

• Configure, deploy, and maintain Azure Virtual Machines, ensuring high availability and scalability!
• Configure, deploy, and maintain VMware and Hyper-V on-premises infrastructure, including ESXi Hosts, vCenter Servers, Hyper-V Hosts, System Center Virtual Machine Manager Servers, underlying storage platforms, and backup solutions protecting these environments.
• Configure, deploy, and maintain Active Directory infrastructure, including domain controllers, user and group management, and Group Policy Object creation, modification, and troubleshooting.
• Configure, deploy, and maintain Entra ID in Azure tenants, including on-premises or in-Azure Infrastructure as a Service Tenant Entra ID Sync; deploy Intune, configure Intune policies, and troubleshoot deployment and operation of Intune Policies
• Plan and implement the deployment of Azure VPN, including both Client-Server (P2S) and Site-to-Site (S2S)
• Administer E-Mail systems, including configuration of and troubleshooting of Microsoft Exchange on-premises, Office 365, and Microsoft 365 mail services.
• Troubleshoot and resolve system issues and resolve outages related to both VMware- and Hyper-V-based virtual infrastructures, inclusive of the hypervisor, networking, and storage layers of the infrastructures.
• Design, implement, troubleshoot, and bring into production hybrid cloud environments with a high degree of standards and excellence.
• Define Architectural Standards and Standard Operating Procedures in relation to solutions designed & implemented.
• Plan, implement and manage Backup and Disaster Recovery systems based on Datto, Veeam, and other solutions.
• Monitor system performance and optimize resource allocation and utilization.
• Implement security protocols and policies to ensure compliance with the best practices and regulatory standards based on existing design standards or in concert with New Era’s Governance, Risk & Compliance team’s supervision.
• Provide on-call support as needed to resolve critical system issues.

EXPERIENCE:

• Proven experience with Microsoft Azure (both O365/M365 Platform as a Service and Azure Infrastructure as a Service)
• Proven experience with both Broadcom vSphere- and Microsoft Hyper-V-based infrastructures, inclusive of hypervisors, storage, and networking.
• Expertise with Entra ID, Active Directory Federation Services (“ADFS”), Active Directory
• Strong understanding of Active Directory and its dependency/interdependency with DNS, DHCP, and Group Policy
• Senior-level experience managing Exchange on-premises and online, Office 365/Microsoft 365, SharePoint Online, OneDrive, and other similar platforms.
• Solid understanding of SharePoint architecture, including site collections, document libraries, lists and content types.
• Solid understanding of networking, firewalls, and VPNs.
• Experience with Azure Virtual Desktop and Windows 365, Windows Desktop design, and licensing/usage management within Azure PaaS VDI solutions
• Strong ability to script and automate tasks (PowerShell, vSphere PowerCLI, Azure CLI, BASH, etc....)
• Strong analytical and critical thinking skills
• Excellent communication and documentation skills.
• Ability to work independently and in a team environment, as needed.

LANGUAGE SKILLS: English

QUALIFICATIONS:

• Microsoft Certified: Azure Administration Certificates, Azure Solution Architecture, SharePoint Online Administration, and others.
• Broadcom/VMware Certified Professional
• Hybrid Cloud Architecture Experienced
• Cloud Platform Experience with Amazon Web Services, Google Cloud, and other cloud platforms

PHYSICAL DEMANDS: 

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.

WORK ENVIRONMENT: Remote

EXPECTED HOURS OF WORK: M-F 8-5, S/SU (when required) M-F after hours (when required)

TRAVEL:

Up to 10% of travel may be required throughout the year.

QUALIFICATIONS:   To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EEO/AA Statement

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status. 

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.