Senior HR Business Partner | Lead HR Business Partner

Job Description:

The Lead HR Business Partner is responsible for providing HR Support for assigned business groups with a focus on associate relations, performance management and associate development, and staffing. This role will act as a strategic advisor and trusted partner to leaders, aligning HR strategies with business objectives.

Essential Duties:      

• Act as an internal consultant to leaders and managers, build trust, provide coaching and advice on a range of organizational and change issues.

• Deliver HR policies and practices aligned to both the needs of the business and the associate population with minimal guidance.

• Provide sound judgment in associate relation matters for CNG and leadership; create associate engagement initiatives to attract, retain, and motivate staff; responsible for maintaining positive relationship within work environment.

• Lead complex or sensitive investigations, ensuring fairness, consistency, thorough documentation and resolution.

• Apply associate relations expertise to identify trends, gaps, and challenges, execute solution-focused strategies and consultative coaching that mitigate risks, drive accountability, and advance a respectful, high-performance culture.

• Support business in simplification efforts; ensure organization structure aligns with business needs; act as change agent in support of business needs. 

• Work with managers to effectively diagnose organizational issues and partner to solve them.

• Drive and facilitate the overall Performance and Talent Management process for CNG.

• Drive change by challenging leaders to consider alternative solutions and think progressively to influence a high-performance culture.

• Partner with Talent Acquisition on recruitment activity for client groups including interviewing, hiring, and onboarding.

• Analyze Human Resources metrics to recognize trends and work with business partners to address opportunities; be data driven.

• Ensure compliance with federal, state, and local employment laws and regulations, escalating high-risk matters to senior leadership and legal counsel as appropriate.

• Manage assigned projects.

Minimum Education and Experience Required:

• Bachelors’ degree in Human Resource Management or related field or equivalent experience

• 7+ years of experience in the Human Resources function, specifically with associate relations and employment law

• Proven ability to lead, influence, and drive strategic initiatives with Business Leaders

• Experience developing and implementing associate relations plans that drive high levels of motivation across widespread associate

• Extensive experience partnering with Business Leaders on talent management and coaching leadership skill sets

• Expertise in organizational development, change management, associate engagement, associate relations, and performance management

• Experience with the practical application of HR policies + practices

• A track record of managing ambiguity and changing priorities to deliver high performance

• Outstanding organization skills, with the ability to lead and gather information from cross-functional teams both within HR and across the business

• Strong influencing skills and the ability to drive change across a complex organization structure 

• Ability to relate your work with business outcomes and how work aligns across business functions

• Excellent communication skills in written and verbal form

• Proficient in Microsoft Office programs

• Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused