Sales Engineer (Senior Director-level)

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.  

The Role in Brief:

Senior Director, Sales Engineer

EAB seeks a Sales Engineer to join the EAB Partner Development team. EAB Sales Engineers drive partner development efforts by providing product and technical expertise and informing technology innovation to leading colleges and universities across the country. This Sales Engineer must be able to quickly develop expertise in EAB’s Student Success and Analytics products, data management and student customer relationship management (CRM) offerings, and exhibit or develop broad knowledge of higher education strategy and technology issues.  

As a Sales Engineer, you must share our passion about the value data and technology can bring to higher education institutions and the students they serve.

This position is open to remote employment within the continental United States.

This position is also posted at the Director level; candidates are being considered at both levels for the current opening.

Primary Responsibilities:

• Sales: Support Partner Development Executives (PDEs) through the entire sales process from pre-sales to close, conducting strategic discovery, technical requirements analysis, and presentation/demonstration of EAB products and services
• Partner Engagement: Cultivate deep partner relationships through extraordinary presentation skills and the ability to establish trust with higher education leaders across a range of technical and non-technical audiences (including provosts, chief information officers, VPs of institutional research and effectiveness, and student success/advising leaders).
• Product/Technical Expertise: Have a working knowledge/proficiency of at least some of the following areas: cloud-based software as a service (SaaS) products (priority given for higher education platforms), strategic analytics, data management, data warehousing, data cleansing and transformation, business intelligence, and data security.
• Subject Matter Expertise: Serve as an ambassador for EAB products during remote and in-person campus presentations, webinars, and industry events, such as conferences and trade shows. Contribute to content creation (e.g., white papers, blogs) as appropriate.
• Market Insight: Keep current on industry trends in higher education technology, student success, and data and analytics and maintain a deep understanding of competitive and complementary technologies and vendors and how to position EAB in relation to them.

Basic Qualifications:

• Bachelor’s degree from an accredited college/university 
• Must possess a minimum of 8 - 10+ years of experience in at least three of the following:
• Commercial experience, with a preference toward pre-sales, sales engineer, or similar roles representing SaaS products or technical offerings
• Higher education or ed-tech industry experience and expertise
• Implementing and/or maintaining enterprise-level technology solutions
• Proven presentation and facilitation skills in front of an executive level audience
• Ability to travel domestically 50-75%; valid U.S. driver’s license required

Ideal Qualifications:

• Ability to conduct executive level presentations and facilitate group discussions
• Ability to demonstrate and communicate the value and ROI of technology offerings, drawing on subject matter expertise and work experience that will enhance credibility with prospective partners
• Business development and/or consultative sales experience, with preference for SaaS products
• Proven experience managing multiple competing priorities
• Experience with solution-focused problem solving
• Familiarity with higher education cloud-based platforms, technology, and/or basic data science and predictive modeling
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB’s mission, values, and aspiration.

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other’s unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $103,500 - $142,500 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role. 

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance. 

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.