Senior Director, Revenue Technology

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The Commercial Excellence team’s mission is to modernize global sales by transforming high-level ambition into operational reality. By architecting a unified, scalable sales model that integrates strategy, technology, and incentives, the team eliminates friction to drive sustainable growth. 

Core Objectives: 

• Strategic Alignment: Act as the "connective tissue" between cross-functional teams-sales, marketing, enablement and offerings-to ensure shared goals and seamless execution. 

• Data-Driven Action: Translate complex data into actionable insights that solve large-scale business problems. 

• Operational Agility: Balance global standardization with local flexibility to create a high-performance organization that is easy to run and fast to adapt. 

• Collaborative Leadership: Build trust through a growth mindset, embracing ambiguity and detail-oriented problem-solving to deliver results. 

The Opportunity: 

As a key strategic pillar of the Commercial Excellence team, the Senior Director of Revenue Technology serves as the primary architect of a modern, AI-driven global sales ecosystem. You will bridge the gap between business ambition and IT execution, owning the long-term technology vision and roadmap to eliminate seller friction and accelerate bookings growth. By championing pragmatic AI deployment and advanced analytics, you will transform the Digital Sales Platform into a scalable engine that aligns strategy, incentives, and technology across all commercial functions. 

This role demands a high-impact leader who pairs deep technical competence with an enterprise growth mindset. You will oversee a high-performing team, manage the global tech budget, and drive the complex change management necessary to ensure high adoption and tangible ROI. Ultimately, you are a "techno-commercial" catalyst, fostering a culture of urgency and data-driven discipline to modernize revenue operations and maintain a permanent competitive advantage in an evolving marketplace.

Responsibilities: 

Strategic Leadership & Vision 

• Roadmap Ownership: Define and execute a rolling 24-month rolling sales tech vision that aligns sales goals with IT standards for long-term, scalable growth. 

• AI & Data Strategy: Champion AI initiatives and ensure data integrity across the tech stack to power advanced analytics. 

• Stakeholder Alignment: Act as the primary liaison between Sales and IT, in partnership with Procurement and Legal, to ensure technology supports the broader commercial strategy. 

Portfolio & Budget Management 

• Stack Optimization: Audit, rationalize, and create process and governance for the tech stack to eliminate "Shadow IT," prevent tool sprawl, optimize value, and ensure all platforms meet business needs. 

• Commercial & Product Architecture: Partner within Commercial Excellence and across the enterprise to translate commercial product frameworks and global catalogs into scalable technical architectures within CPQ, CRM, and CLM. 

• Financial Oversight: Manage the sales technology budget, justifying new acquisitions and ensuring a high ROI on all investments. 

• Lifecycle Management: Lead the evaluation, piloting, and implementation of new tools, ensuring seamless integration into existing seller workflows.

Execution & Value Realization 

• Driving Adoption: Accountable for "last-mile" success by articulating tool value to sellers, building champion networks, and partnering with Enablement for training. 

• Performance Metrics: Monitor KPIs and behavioral data to measure tool effectiveness and ensure technology is actually solving business problems. 

• Operational Discipline: Foster a culture of data-driven decision-making, urgency and continuous improvement across the sales organization.

Qualifications: 

Education & Experience 

• Academic: BA required; MA or MBA preferred. 

• Professional Tenure: 10+ years of leadership in B2B Sales/Marketing Tech, Sales Ops, or Management Consulting. 

• Leadership: 5+ years of managing cross-functional teams and executing enterprise-wide programs in complex, global environments. 

Technical & Strategic Expertise 

• Revenue Tech Mastery: Deep knowledge of the B2B tech stack (CRM, Marketing Automation, Sales Enablement) and the ability to build and manage scalable roadmaps. 

• Sales Fluency: A strong background in sales (direct or ops) with a first-hand understanding of seller workflows and pain points. 

• Problem Solving: A proven track record of solving complex business challenges through technology integration and process transformation. 

Leadership 

• Executive Presence: High-level communication skills with the ability to influence C-suite stakeholders and align diverse regional teams. 

• Change Management: A "transformation-oriented" mindset with the urgency to reinvent playbooks and drive adoption in shifting ecosystems.

• Data-Driven Discipline: Expertise in using analytics to provide strategic guidance and performance-based decision-making. 

• People Development: An inspirational leader capable of attracting, mentoring, and retaining top-tier talent.