Senior Director, Partner Success

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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 04/24/2026.

Role Description

We are seeking a Director / Senior Director of Partner Enablement to lead the strategy, development, and execution of the technical enablement program for the global Missionforce System Integrator (SI) partner ecosystem supporting public sector markets.

This leader will be responsible for scaling partner technical capabilities, implementation readiness, and delivery excellence across strategic partners supporting Missionforce. The role will define the enablement vision, build scalable programs, and ensure partners are prepared to implement Missionforce solutions successfully in highly regulated government environments.

As part of the Product Marketing and Ecosystem Enablement leadership team, this role will work cross functionally with Product Management, Engineering, Global Partner Organization, Customer Success, and Field leadership to ensure partners are fully equipped to support Missionforce growth.

This role requires strong executive presence, public sector domain expertise, and experience building technical partner ecosystems in enterprise cloud environments.

Key Responsibilities

Partner Enablement Strategy and Leadership

• Define and lead the global Missionforce partner enablement strategy to scale implementation capacity across the SI ecosystem

• Build a multi year enablement roadmap aligned with product strategy and Missionforce growth goals

• Lead the development of scalable partner programs that drive implementation readiness, certifications, and delivery quality

Partner Ecosystem Development

• Expand the technical depth and capabilities of global SI and strategic partners supporting Missionforce

• Build structured enablement programs including technical training, architecture guidance, hands on labs, and implementation playbooks

• Develop partner tiering and specialization frameworks aligned to Missionforce solution areas

Product Launch and Readiness

• Partner closely with Product Management to ensure partner readiness for new product launches (NPI) and critical product updates (CPU)

• Translate product roadmap into scalable partner enablement initiatives

• Ensure partners are prepared to deliver solutions across secure and regulated environments

Cross Functional Leadership

• Collaborate with Product, Engineering, Marketing, CSG, and Global Partner teams to align enablement programs with go to market priorities

• Drive alignment between Salesforce internal teams and SI partners to accelerate adoption and delivery success

• Serve as a strategic advisor to leadership on ecosystem readiness and partner strategy

Executive Engagement and Ecosystem Governance

• Lead Missionforce Partner Advisory Board (PAB) engagements and strategic partner forums

• Engage executive leadership across strategic partners to drive alignment on roadmap, delivery capabilities, and market expansion

• Provide executive reporting on partner readiness, ecosystem maturity, and program effectiveness

Operational Excellence

• Build metrics and dashboards to track partner enablement adoption, implementation readiness, and customer outcomes

• Develop scalable frameworks for partner onboarding, certification, and solution readiness

• Localize enablement programs to meet regional regulatory requirements and public sector needs

Minimum Requirements

• U.S. Citizen (U.S. born or naturalized) residing in the United States without dual citizenship

• 10+ years of experience in enterprise software, cloud platforms, or partner ecosystem leadership

• Experience building or scaling technical partner ecosystems or SI delivery programs

• Strong executive communication and stakeholder management skills

• Proven ability to lead cross functional initiatives in complex enterprise environments

• Ability to travel up to 30%

Preferred Qualifications

• Experience with Salesforce platform, Public Sector Solutions, or Industry Clouds

•  Experience leading global partner enablement or partner strategy programs

•  Deep understanding of PaaS, SaaS, and enterprise cloud architectures

• Experience working in regulated government or sovereign cloud environments

• Salesforce certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $191,100 - $320,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $228,600 - $348,600 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.