Senior Director, Indirect Tax

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it.

Metropolis is seeking a Senior Director of Indirect Tax to architect, build, and scale our indirect tax and compliance operations during our next phase of rapid growth. Serving as a key advisor to the VP of Tax, this leader will own indirect tax strategy, system transformations, AI-driven tax analytics, and proactive risk management across sales/use tax, VAT/GST, motor vehicle taxes, business licensing, and emerging regulatory obligations across new verticals.

• Build and mentor a high-performing indirect tax team of approximately 5 tax team members, evaluating talent and designing an agile indirect tax department built for scale
• Oversee the preparation, review, and timely filing of indirect tax returns, including sales and use tax, parking tax, VAT/GST, excise taxes, and other applicable indirect tax filings across all 50 states and Canada
• Ensure accurate tax determination, tax payments, and monthly balance sheet account reconciliations of prepaid and accrued sales and use tax accounts to support financial statement reporting
• Oversee indirect tax audits, notices, assessments, appeals, hearings, and dispute resolution activities while working closely with operations and compliance teams
• Collaborate with Legal, external tax advisors, and other stakeholders on significant indirect tax disputes
• Establish internal controls, indirect tax policies, and risk assessment methodologies across relevant taxing jurisdictions
• Drive automation, standardization, and simplification of tax processes to improve accuracy, scalability, and efficiency
• Leverage data analytics with proficient knowledge of AI to create reporting tools and dashboards to monitor compliance performance, identify exceptions, and support strategic decision-making
• Lead the implementation and optimization of indirect tax technology, including tax engines (e.g., ONESOURCE, Vertex), enterprise resource planning (ERP) integrations, and automated compliance solutions

• 12+ years of progressive indirect tax leadership experience in fast-growing, high-volume tech, mobility, or marketplace companies
• Bachelor's degree in Accounting, Taxation, or a related field
• CPA required
• Expert technical command of 50-state U.S. sales/use tax laws and regulatory compliance, with working knowledge of global VAT/GST and international indirect tax
• Proven track record executing enterprise-grade tax engine implementations (e.g., ONESOURCE, Vertex) integrated into existing ERP Systems'
• Advanced expertise or high capability in utilizing AI platforms (e.g., Claude AI) and data tools (e.g., Quad) for tax modeling, liability reporting, and operational automation
• Executive presence, strategic visionary mindset, and high-energy leadership capable of driving organizational change and presenting directly to executive leadership

• Exposure to regulated parking industry tax and SOX Controls
• Master's degree in taxation
• Other relevant professional qualifications

4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $235,000.00 USD to $250,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more. #LI-WT1 #LI-Onsite