Senior Director, Commercial Solutions Engineering (Pre-sales) - RWD Insights

The Senior Director, Sales Engineering (Solution Architecture) leads the day‑to‑day operations, execution excellence, and continued development of Inovalon’s Solution Architecture function. This role is highly hands‑on and directly responsible for running presale feasibility analyses, including executing RWD cohort counts and translating clinical and business criteria into computable logic. The Senior Director partners closely with Sales, Product, Data Science, Engineering, and Delivery teams to architect high‑value, technically sound solutions for healthcare customers.

A core responsibility of this role is co‑selling alongside commercial teams—engaging prospects, uncovering needs through consultative dialogue, and articulating Inovalon’s differentiated value propositions. The Senior Director ensures that feasibility work, solution design, and customer engagement are executed with rigor, consistency, and clarity. This role reports to the Head of Commercial Strategy.

Duties and Responsibilities

• Lead the operational execution of the Solution Architecture function, ensuring high‑quality feasibility assessments and solution designs.
• Execute and oversee presale feasibility analyses, including:
• Running RWD cohort counts across internal and external data sources.
• Translating clinical and business criteria into computable logic.
• Validating feasibility outputs and communicating methodological considerations.
• Apply deep expertise in healthcare data (claims, EHR, registry, lab, specialty, linked datasets) and analytic methods to design scalable, high‑value customer solutions.
• Co‑sell alongside Sales by:
• Engaging directly with prospects to understand scientific, clinical, and business needs.
• Translating those needs into technically feasible solution constructs.
• Articulating Inovalon’s unique value propositions and data differentiation.
• Supporting value‑based storytelling through feasibility insights and technical demonstrations.
• Serve as the primary technical advisor during presale engagements, ensuring solution designs are feasible and aligned with platform capabilities.
• Collaborate with subject matter experts, data scientists, engineers, and product leaders to architect custom solutions.
• Develop technical proposals, feasibility summaries, solution design documents, and customer‑facing presentations.
• Provide post‑sale technical guidance to ensure continuity between presale design and delivery.
• Lead, mentor, and grow the Solution Architecture team; support hiring, training, and development.
• Contribute to process improvements, documentation standards, and best practices for feasibility and solution design.
• Represent Inovalon externally with data partners and collaborators as needed.
• Maintain compliance with Inovalon policies, confidentiality requirements, and HIPAA standards.

Job Requirements

• 10 years of experience in healthcare data, analytics, data engineering, or related technical domains.
• Demonstrated experience running RWD feasibility analyses and executing patient counts across multiple data environments.
• 3–5+ years leading technical or cross‑functional teams.
• Strong understanding of data models, pipelines, SQL‑based querying, and analytic methodologies used in HEOR, epidemiology, and clinical research.
• Proven ability to co‑sell with commercial teams, including consultative discovery and technical‑commercial storytelling.
• Ability to translate complex technical concepts for diverse audiences.
• Strong communication skills and experience preparing technical documentation and client materials.
• Expert fluency with SQL, Python, R, or similar analytic tools.
• Highly organized, responsive, and detail‑oriented.
• Positive, professional, and solution‑oriented mindset.