Senior Director, Central Operations

About Riot Platforms

Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. 

Riot’s mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows the Company to achieve best-in-class execution and create successful outcomes.

Riot is a Bitcoin-driven industry leader in the development of large-scale data centers and bitcoin mining applications. The Company’s vertically integrated strategy spans Bitcoin mining, engineering, and the development of large-scale data center projects designed to support the growing demand for high-density computing. Riot currently operates Bitcoin mining facilities in central Texas and Kentucky, with engineering and fabrication capabilities in Denver and Houston. The Company is now expanding into data center development, strengthening its position as a foundational builder in the digital economy. 

Key attributes we are looking for

At Riot, we’re building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure. 

We are trailblazers. Problem solvers. People who thrive in fast-paced environments, communicate clearly, and bring relentless focus to efficiency and execution.   

About the role

The Senior Director of Central Operations is a critical executive leadership role responsible for the strategic oversight and standardization of operational frameworks across the organization. This position ensures operational excellence by governing standard procedures, managing organizational change, and leading incident response strategies. You will oversee three primary pillars: Operational Governance, Training & Certification, and Performance Readiness. The ideal candidate is a process-oriented leader who can harmonize complex regulatory requirements with high-performance operational metrics to drive continual improvement and organizational resilience.

What You’ll Do

• Own enterprise SOP/MOP/EOP standards: Develop, maintain, and enforce a centralized library of Standard Operating Procedures, Maintenance Operating Procedures, and Emergency Operating Procedures that apply across all sites.
• Establish change management governance: Define and enforce enterprise change control frameworks, approval authorities, risk assessment standards, and maintenance window protocols. Ensure all sites follow consistent change discipline and documentation rigor.
• Incident and problem management frameworks: Design and enforce incident command structures, escalation pathways, post-incident review (PIR) processes, corrective action (CAPA) discipline, and root cause analysis (RCA) governance. Ensure systemic issues are identified and resolved enterprise wide.
• Direct the Incident and Problem Management lifecycle, ensuring rapid restoration of services and long-term resolution of systemic issues.
• Performance Readiness & Continual Improvement
• Govern the Root Cause Analysis (RCA) process, ensuring deep-dive reviews lead to actionable insights and the prevention of recurrence.
• Define, track, and report on critical Metrics and KPIs that reflect the health and efficiency of Central operations.
• Drive a culture of Continual Improvement by leveraging data-driven insights to optimize workflows and reduce operational waste.

What You’ll Bring

• 10+ years in mission-critical operations (data centers, industrial, utilities, hospitals, or similar), including 5+ years in leadership/governance role.
• Deep working knowledge of critical electrical and mechanical systems (UPS, generators, switchgear, ATS/STS, EPMS/BMS, cooling plant, liquid cooling, fire/life safety).
• Demonstrated experience designing and implementing enterprise operational standards, change management frameworks, and training programs.
• Strong background in incident management, RCA discipline, and continuous improvement methodologies (Lean, Six Sigma, or equivalent).
• Proven ability to lead cross-functional teams, influence without direct authority, and drive organizational change.
• Excellent communication skills; ability to translate technical complexity into clear standards and guidance for diverse audiences (operators, engineers, executives, auditors).

Preferred Qualifications

• Hyperscale or multi-site data center operations experience.
• Familiarity with NFPA 70E, OSHA standards, and regulatory compliance frameworks.
• Experience with audit preparation (SOC 2, ISO 27001, HITRUST) and external audit management.
• Project management or process improvement certification (PMP, Six Sigma, etc.).
• Technical degree or equivalent; trade licenses/certifications a plus.
• Experience with CMMS systems, metrics dashboards, and operational reporting tools.

Compensation and Benefits 

• Competitive Salary: Base salary range $200,000 - $230,000 (commensurate with experience) + bonus + sign-on equity grant.
• Long-Term Growth: Eligible to participate in Riot’s equity incentive programs and share in the success you help build.
• 401(k) with Immediate Vesting: Generous company match up to 5%.
• Comprehensive Health Coverage: Multiple medical plan options that include 100% employer-paid premiums.
• Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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