Role & Responsibilities
Cloud infrastructure: design, build, secure and troubleshoot AWS and EKS/Kubernetes, including provisioning, scaling, capacity planning, upgrades and cost optimization with Terraform and Helm.
Architecture: provide design input on infrastructure and systems for security, scalability, reliability and performance.
Databases: run PostgreSQL upgrades, backups, restore tests and tuning.
CI/CD and release engineering: build and improve the pipelines that ship code to production.
Reliability and incidents: own Datadog observability and alerting, take part in the on-call rotation (including scheduled after-hours coverage), respond to incidents and lead post-incident reviews.
Disaster recovery: maintain and test backups, failover and DR plans.
Security and compliance: manage access and secret rotation, patch vulnerabilities, configure Cloudflare network/VPN and email and domain security (MTA-STS), and support audits.
AI platform and governance: deploy and secure MCP servers, LLM integrations and agent frameworks; build AI workflow automations; manage prompts, skills and evals in our Prompt Test Manager; enforce least-privilege access; track AI usage and spend; help shape AI policy; and administer AI tools across the company.
Configuration management: maintain Ansible for user access and server configuration, and automate repeatable work.
Cross-functional support: resolve requests from engineering and business teams, including internal systems, vendor integrations and access provisioning.
Projects and documentation: scope and deliver infrastructure, operations and AI projects, and keep runbooks and Guru current.
3 months: onboarded, on the on-call rotation, handling cross-team requests and reviewing infrastructure changes.
6 months: running incidents end to end, leading a DR or restore test, and owning AI platform operations.
12 months: independently delivering major reliability, security or cost projects and helping guide DevOps direction.
Experience Required
5+ years in DevOps, SRE or infrastructure engineering for Senior (3+ years for DevOps Engineer II).
Deep hands-on experience with AWS and Linux, and with running production Kubernetes (EKS preferred).
Infrastructure as code with Terraform (Terragrunt a plus) and Helm.
Experience building and maintaining CI/CD pipelines.
Configuration management with Ansible.
Strong scripting in Python and/or Bash, and Git-based workflows.
Monitoring and alerting with Datadog or similar tools, plus hands-on on-call and incident response experience.
PostgreSQL administration: upgrades, backups, restores and performance tuning.
Practical security operations: IAM and access management, secrets, patching and network configuration.
Clear written and verbal communication with technical and non-technical people.
Comfort owning projects end to end on a small team.
Experience deploying or securing AI tooling: MCP servers, LLM APIs, agent frameworks or prompt evaluation pipelines.
Experience with AI governance: access controls, usage and cost tracking, or acceptable-use policies.
Cloudflare (Zero Trust/VPN, DNS) and email security (SPF, DKIM, DMARC, MTA-STS).
Experience supporting SOC 2 or ISO 27001 audits.
Disaster recovery testing and multi-region resilience.
Familiarity with Django or other Python web applications.
Experience supporting distributed teams across US and EU time zones.
Tech Stack
Cloud and containers: AWS (EKS, RDS/PostgreSQL), Kubernetes, Docker
Infrastructure as code and configuration: Terraform/Terragrunt, Helm/Helmfile, Ansible
Delivery: CI/CD pipelines, Git
Observability: Datadog, VictorOps on-call paging
Network and security: Cloudflare, DNS, MTA-STS
AI: MCP servers, LLM integrations, Prompt Test Manager
Collaboration: Jira, Slack, Google Workspace, Guru
Schedule & On-Call Requirements
This is a full-time role that works Monday through Friday during regular business hours (flexible), plus a shared weekly on-call rotation with scheduled after-hours coverage.
Occasional early-morning or evening meetings support US and EU teammates is expected.
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