Senior Design Manager - Prospecting - Sales Hub

804514

You’re looking to join a customer and product focused company where you’ll support a team of passionate individuals as you deliver the best product possible to help a mission driven organization Grow Better. You’re seeking an opportunity where you’ll:

• Have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions.
• Co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision.
• Be building a critical product and team within a scaling organization - we don’t have all the answers and we’re counting on you to help explore the right problems 
• Be able to work where and how you work best: at home, the office, or any mix of both

The legacy playbook of "do more, sell more" is broken. Hiring more reps, demanding more activities, and adding more tools no longer drive growth for our customers. Sales cycles are longer, buyer connections are weaker, and predictable revenue feels out of reach.

Sales Hub empowers sales teams to focus on quality over quantity and to spend less time on administrative tasks but more on connecting with customers. It combines AI-powered tools that are easy to use and fast to implement with the context needed to build meaningful customer relationships. Plus, it gives sales leaders the insights they need to measure and scale revenue predictably.

In this role, you will lead a team of designers in defining how Sales Hub customers prospect and build their sales pipelines. You will guide your team in designing the core spaces where Sales reps perform their daily tasks within HubSpot. Your responsibility will be to ensure that the experiences we create are efficient, user-friendly, and seamlessly integrate with the broader suite of Sales tools and surfaces within HubSpot.

• Partner with product and engineering leaders to create a shared strategy, vision, and cohesive roadmap for the future of this product area
• Establish product objectives, goals, and strategic plays to inspire teams to execute 
• Drive results for a critical product area and help influence the future of the product line
• Show a commitment to building a diverse, psychologically safe and inclusive team
• Coach and develop a growing team while bringing a sense of mission and setting expectations for and driving great performance
• Be a thoughtful partner in helping UX leadership expand organizational design strategy and vision
• Work on initiatives that impact bigger systems, multiple product teams, and new product opportunities 
• Deliver intuitive products - we value consumer-grade experience quality while solving enterprise problems
• Influence a large dynamic organization to help bring the team’s ideas to the world
• Champion craft and usability by holding your team accountable to HubSpot’s high standards for craft, consistency and cohesion across channels.

• Are experienced in building, managing and scaling high-performing teams
• Are passionate coaches and mentors who help their reports do their best work, hold them to high standards, and celebrate their growth.
• Thrive in cross-functional, highly collaborative environments; have a proven ability to bring stakeholders together to deliver high-impact work.
• Balance vision and pragmatism, inspiring others while caring about delivering value iteratively.
• Care deeply about UX craft and product quality with a track record of delivering high quality end products. 
• Value continuous improvement and reflection, and are eager to learn and grow.
• Are experienced in guiding your team to identify impact that is great for customers and good for business 
• Able to support a team in managing through complex scenarios to find clarity from ambiguity

Our UX team is a passionate and diverse group of ~300 product designers, content designers, researchers, and design ops folks globally who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. We design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. We strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too.

• The possibilities of “and” — prioritizing usability alongside feature growth
• By the people, for the people: keeping your design system evergreen
• See all HubSpot UX blog posts

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.You might not feel like you “check all the boxes” as you read this job post, but we hope you’ll apply anyway because we’ll take great care in working with you. 🧡