Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Finance Strategy and Analytics team is responsible for providing analysis and recommendations to inform strategic and operational decision-making across the company. We are seeking a Senior Data Analyst to serve as the primary analytical resource for leaders across our business by diving into data to produce valuable insights that provide context to drive business decisions. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value in a hyper-growth environment at scale.
The ideal candidate will have a track record of delivering results, complete ownership of work and excellent business judgment. They should have a demonstrated ability to break down complex problems, deliver recommendations and have a critical eye for detail.
A day in the life (Responsibilities)
- Be a thought partner to business stakeholders and finance leaders by conducting analyses into drivers of business performance using SQL (Structured Query Language)
- Influence decisions by understanding the big picture combined with providing underlying deep analysis
- Use SQL and BI tools to automate reporting and generate insights that will allow business leaders to quickly and accurately see how our business is performing
- Requires a deep understanding of our SQL table infrastructure, as well as strong business acumen to understand operating metrics
- Communicate clearly, knowledgeably and transparently with cross functional stakeholders (including but not limited to Finance, Product, Sales, Marketing, and Analytics) to build trusted relationships and enhance business outcomes
- Proactively and reactively develop and address business questions through independent investigation / data forensics
What you'll need to thrive (Requirements)
- 5+ years experience in Business Intelligence, Data Analytics or Bachelor's degree in a quantitative field (math, economics/finance, computer science, or physical science)
- Advanced SQL skills
- Strong experience using Python (Pandas/NumPy) for data manipulation and analysis
- Expert at selecting and designing high-impact data visualizations that convey clear, actionable insights
- Proven track record building interactive dashboards in tools like Hex, Looker, Tableau, or Sigma
- Experience with data engineering and ability to navigate new data sources
- Exceptional interpersonal skills with the ability to translate complex data for diverse audiences
- Detail-oriented collaborator comfortable navigating and delivering results within matrix organizations
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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