Senior Conflict Analyst – Manager

Ankura is a team of excellence founded on innovation and growth.

Practice Overview

The Conflict Management team is responsible for performing high-level client risk / reputation / high-profile / strategic  assessments, analyzing and clearing legal and commercial conflicts of interest, and assisting with RFPs.

Role Overview:

Ankura Consulting is looking for a full-time Senior Conflict Analyst - Manager who will be responsible for managing the firm’s conflict management function by ensuring: the timely processing of conflict checks, potential risks are identified and resolved, and new engagements are aligned with the firm’s policies and strategies. This remote based role will work for the hours of 930AM – 630PM EST. West Coast hours may also be considered, depending on the candidate’s location. Could also be hybrid based if the selected candidate prefers to work from an Ankura office.

Responsibilities:

• Manage the day-to-day conflict check operations, including processing daily conflict checks, overseeing the conflict queue and attending to all checks in progress to ensure timely and accurate processing,  ensuring compliance with established procedures, and maintaining data integrity.

• Assume increasing responsibility over time for the training and management of new and existing team members, aiming to assume direct supervisory duties as the team grows.

• Ensure high standards for customer service are met, including 24-hour turn-around for initial conflict checks and coverage for after-hours/urgent responses.

• Ensure high level of quality control is maintained, including data accuracy and integrity in the conflict system, sufficient intake documentation is stored, and routine evaluation of conflict checks in process to close outdated leads.

• Perform conflict of interest/business relationship analyses via a conflicts analytics tool, using firm policies and procedures as guidance in issue identification and ensuring sufficient information is gathered to perform a thorough analysis, which may involve discussions with senior staff and independent research through external sources, including Pacer and other sources as needed.

• Act as the primary contact for the new client intake software, including provision of training to field staff on use of the software and dashboard management. 

• Assist with other Conflict Management initiatives and duties as requested.

Requirements:

• Bachelor’s degree or equivalent experience

• 2-5+ years of experience in conflicts analysis, client intake, AML or the legal field

• Ability to identify and analyze complex issues (critical thinking)

• Strong research skills

• Excellent written and verbal communications skills

• Excellent organization skills and attention to detail

• Strong supervision and staff management skills

• Ability to work efficiently with a high degree of accuracy

• In depth understanding of conflict of interests and new client intake principles

• General understanding of the legal and/or business consulting industries preferred

• Fundamental knowledge of Microsoft suite of products (Word, Excel, Outlook, Acrobat)

• Experience with InTapp Open or similar conflict software

• Boolean search logic experience is essential

• Must be a team player who is comfortable in a small team and highly collaborative environment

• Must be flexible and willing to learn new skills and assist with duties and initiatives as they arise  

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For individuals assigned and/or hired to work in California, Colorado, New York or other states with relevant pay transparency laws, Ankura is required to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the said markets and considers a broad range of factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  The range does not include additional benefits outside of salary. At Ankura, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each role. A reasonable estimate of the current base pay range is between $80,000 to $95,000; this range is not a promise of a particular wage. 

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Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email [email protected] or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.