Senior CloudOps Engineer

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on Mac, Windows, iOS, and Android, our search engine, and the DuckDuckGo subscription. Our culture of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place!

Working on the CloudOps Functional Team, you'll accelerate projects across the company by providing infrastructure, tools, and processes that help DuckDuckGo team members build great products fast. You will use tools such as Terraform, Chef/Ansible, Docker, Github actions, bash/perl, nginx, ELK, Grafana, Azure/AWS. Recent projects include:

1. Migrating internal VMs to the latest Ubuntu LTS

2. Dockerizing applications

3. Building infrastructure for greenfield projects so developers can create and deploy applications.

As a Senior CloudOps Engineer, you'll combine Infrastructure Engineering and Developer Operations, offering the opportunity to collaborate with team members at all levels to provide cloud-based infrastructure, tooling, and automation that accelerates our objectives. You'll also be part of the team's shared on-call rotation and responsible for triaging and resolving employee support requests related to infrastructure and DevOps. You'll leverage your troubleshooting and debugging experience to solve problems, big and small.

• 7+ years of experience in software/infrastructure/DevOps engineering.

• Ability to lead and collaborate on high-impact and complex projects from proposal through post-mortem.

• Skills to wrangle vague problems, propose innovative solutions, and execute them with a strong focus on metrics.

• Intermediate programming ability in a high-level language (e.g., Perl or Python).

• Experience and comfort on the Linux command line.

• Experience with infrastructure as code (e.g., Chef, Puppet, Ansible, Terraform).

• Passion for helping people and enabling them to solve problems.

$178,500 USD annually and stock options. Compensation is identical within professional levels, regardless of geographic location or team. Compensation for each professional level is transparent across the organization.

Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.

Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK.

Our Team Member Support Guide explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances.

Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about how we hire.

DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws.

We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to [email protected] to let us know the nature of your request.

• You’ll be required to attend meetings on camera via video conferencing

• Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend.

• While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week.

• A successful candidate must pass a background check as a condition of joining the team.

• By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work.

As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process.

• Data Privacy: All information provided in your application will be handled in accordance with our Recruiting Privacy Policy. We ensure that your personal information is protected and used solely for recruitment purposes.

• Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors.

• Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us.

By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at [email protected]. Thank you for your interest in joining DuckDuckGo!

#LI-DNI