Senior Client Operations Lead

Essential Responsibilities•Lead new client implementations   •Lead a portfolio of ~ 150 clients •Proactively identify opportunities for revenue growth for own portfolio of clients and beyond •Work with peers to project manage client program optimization •Act as the “right hand” to the Manager, 340B Operations •Proactive tracking, execution, and communication of implementation steps across all stakeholders, internal and external •Advocate for client success by creating client program performance reports and proactively identifying strategies for improvement regularly with the client •Prepare frequent ad-hoc reports/analyses, troubleshooting for external 340B entity clients, business partners, and cross-functional internal teams (e.g., sales) as needed •Provide feedback on product development as needed   •Act as the “voice” of the client to our sales, product development, and internal operations teams, to ensure the clients are supported and heard   •Report and present on our progress to various internal and external leadership members •Act as an indirect leader and subject matter expert for Client Operations Leads on the team •Consistently work to identify revenue-generating opportunities across all clients, not just those within your individual portfolio, then spearhead analysis and execution Education LevelBachelor's - Equivalent experience will be considered in lieu of a degree Experience LevelMinimum of 4 years of experience Licenses and Certifications Not Specified SkillsNot Specified Physical Demands•Extended Computer Usage Work Environment• Well-lit •Remote •Noise Level -Quite •Climate ControlledFor this US-based position, the base pay range is $66,185.60 - $114,114.48 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.This job is eligible to participate in our annual bonus plan at a target of 10.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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