Senior Business Systems Analyst

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Science Group Manager within PNC's Technology organization, you will be based in Pittsburgh, PA or remote. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.
We are seeking an experienced and visionary Data Product Leader to drive the strategy, development, and delivery of data products for PNC bank. You will be responsible for defining and executing a roadmap that leverages data and AI to solve business challenges, enhance customer experience, and create a competitive advantage within the financial services industry.
Key responsibilities:
• Define and Evangelize Data Product Vision and Strategy: Develop and communicate a clear vision for the bank's data product portfolio, aligned with overall business goals and regulatory requirements.
• Lead the Full Data Product Life Cycle: Drive the end-to-end development of data products, from ideation and requirements gathering to launch, adoption, and iteration.
• Translate Business Needs into Actionable Solutions: Partner with stakeholders across various lines of business (e.g., retail banking, wealth management, corporate and investment banking) to understand their data needs and translate them into concrete product requirements.
• Champion Data Quality and Governance: Ensure data products meet high standards of quality, reliability, security, and compliance with financial regulations and ethical data practices.
• Foster Cross-Functional Collaboration: Serve as a central hub, effectively bridging the gap between technical data teams (e.g., data engineers, data scientists) and business stakeholders.
• Build and Mentor a High-Performing Team: Recruit, develop, and manage a team of talented data product managers, fostering a culture of innovation and collaboration.
• Monitor Product Performance and Drive Improvement: Define and track key performance indicators (KPIs) to measure the success of data products and continuously iterate based on feedback and performance analysis.
• Stay Ahead of Industry Trends: Maintain a deep understanding of the latest advancements in data, analytics, AI, and related technologies within the financial services sector.
Preferred skills and experience:
• The ideal candidate will have some technical experience with microservices, Ping and Authentication
• Leads complex technical requirements and problem solving sessions.
• Leads refinement sessions on Agile crew, translating business requirements into technical requirements and breaking them down into small units of development work
• Collaborates with developers, testers, and other technical teams to address outstanding questions.
• Works closely with Product Owners, Project Managers and scrum masters to keep Jira board groomed.
• Collaborates with UI/UX team on design solutions.
• Ensures compliance with PQA requirements.
This role offers a unique opportunity to shape the future of data-driven innovation within PNC Technology. We are looking for a strategic thinker and a hands-on leader who can translate data into tangible business value and drive transformative change.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

Job Description

• Participates in analyzing business requirements and production specifications for changes made to technology applications.
• Formulates and defines the system scope and objectives, based on user needs and business processes .
• Directs business process improvement projects for internal business groups, aiming to improve business results .
• Identifies and documents all system constraints, implications and consequences of various proposed system changes .
• Provides recommendations for addressing and resolving business issues, for a specific business group .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsApplication Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

CompetenciesBusiness Assessment, Business Process Modeling, IT Environment, IT Project Management, Requirements Analysis, Technical Writing/Documentation, Workflow Analysis

Work ExperienceRoles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $45,000.00 – $122,590.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 08/22/2025, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [email protected]. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

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