Leads business and systems analysis for a federal modernization program. Responsibilities include stakeholder discovery, process analysis, requirements definition, data investigation using Python and SQL, workflow and integration analysis, user stories, acceptance criteria, documentation, and user acceptance testing. The role partners closely with federal sponsors and technical delivery teams to translate current-state operations into future-state software, automation, data, or AI-enabled solutions.
Overview
PhoenixTeam is hiring two Senior Business Systems Analysts for a Department of the Interior modernization program. One role will focus primarily on workforce, policy, and service-delivery processes; the other will focus primarily on data, integration, intake, and financial-integrity workflows.
Both positions are hands-on analyst roles with pod-level leadership. They work directly with stakeholders to understand current operations, define future-state requirements, and stay embedded with technical teams through design, prototyping, testing, and user acceptance. Candidates do not need experience in both domain tracks.
Key Functions
- Translate current-state workflows into clear future-state requirements for software, low-code, automation, data, or AI-enabled solutions.
- Develop user stories, acceptance criteria, test scenarios, and traceable requirements; coordinate user acceptance testing and drive issues to resolution with stakeholders and delivery teams.
- Analyze data flows, system handoffs, controls, and integration needs so business requirements are specific enough for solution designers and engineers to act on.
- Maintain accurate decision logs, requirements, trackers, and client-ready documentation throughout discovery and iterative delivery.
- Work directly with federal sponsors and cross-functional delivery teams, lead discussions when needed, and operate effectively when requirements are incomplete or changing.
Minimum Qualifications
- 5+ years of relevant business analysis, business transformation, systems analysis, or consulting experience; bachelor's degree preferred.
- Hands-on experience leading requirements for software, automation, data, or digital-modernization work, including user stories and acceptance criteria.
- Experience analyzing business processes and data flows and coordinating user acceptance testing with business stakeholders.
- Strong written and verbal communication skills with the judgment to work directly with senior stakeholders and technical teams.
- Must be able to successfully complete the background investigation, suitability, credentialing, and system-access requirements applicable to a Moderate Risk Public Trust position.
Preferred Qualifications or Skills
- Experience supporting federal programs or working in federal consulting or professional services.
- For the workforce track: experience with HR, training, policy, service-delivery, payroll, or workforce systems and processes.
- For the data track: experience with intake, payments/disbursements, financial workflows, APIs, data governance, or system integration.
- Working knowledge of Microsoft Power Platform, SharePoint/Microsoft 365, or similar low-code and collaboration environments.
- Hands-on use of generative AI or LLM tools for analysis, requirements, workflow redesign, research, or prototyping.
- Hands-on experience using Python for data preparation and analysis, and SQL to query, join, and validate data in support of requirements definition and testing.
- Business process re-engineering experience, including supporting projects in one or more of the following functional areas:
- Human Capital;
- Employee Development;
- Financial Management;
- Acquisition and Property Management.
- Human Capital;
Position Details
- Employment type: Full-Time, W2.
- Location: Primarily remote within the U.S.; occasional travel to Department of the Interior locations may be required based on project needs.
- Hours: 40 hours/week, Monday-Friday, with required availability during DOI core hours of 9:30 a.m.-3:30 p.m. ET.
- Target start: As soon as possible, subject to required government onboarding.
- Program: Department of the Interior (DOI) modernization program.
- Openings: 1.
- Contract labor category: Business Analyst III.
- Eligibility: Must be able to successfully complete the background investigation, suitability, credentialing, and system-access requirements applicable to a Moderate Risk Public Trust position.
About PhoenixTeam
PhoenixTeam partners with organizations to deliver real results across GenAI, data, product, and technology. We help clients modernize legacy systems, redesign complex workflows, and move practical AI and digital solutions into production in regulated environments.
PhoenixTeam is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law.
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