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The Senior Business Solutions Architect will drive product initiatives at Findhelp, focusing on eligibility and enrollment solutions while collaborating with various teams and managing regulatory complexities.
We’re changing the way people connect to social care.
At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers.
Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010.
As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs.
Job Overview: At Findhelp, we believe everyone deserves access to the help they need, with dignity and ease. As a Senior Business Solutions Architect on the Uno Health team, you will play a pivotal role in shaping and delivering the experience of eligibility, enrollment, and redetermination for millions of people across the U.S.
This is a senior individual-contributor role with broad ownership and high autonomy. You will own major product initiatives end-to-end — from framing the problem and defining strategy, through execution, launch, and iteration — in a complex, regulated environment. You will work closely with design, engineering, data, customer success, and leadership to translate business goals and constraints into clear product direction and shipped customer value.
The ideal candidate is energized by ambiguity, detail-oriented without losing sight of outcomes, deeply data-driven, and motivated by building products that have real-world impact. This role does not require direct management of people, but involves leading highly cross functional teams and efforts. It’s also about owning hard problems, and being a driver of a value-packed roadmap.
Responsibilities and Duties:
- Own and deliver large, cross-functional product initiatives that drive core business outcomes for Uno’s seeker-facing and navigator-facing digital products within the Findhelp ecosystem.
- Set clear product direction by translating business objectives, regulatory constraints, and user needs into well-scoped initiatives, roadmaps, and execution plans.
- Lead product development from discovery through launch and iteration, ensuring high-quality execution, clear sequencing, and thoughtful trade-offs.
- Establish and model a high bar for product rigor, including problem framing, success metrics, experimentation, and post-launch learning.
- Partner closely with Engineering and Design to run effective sprints, write clear requirements, and unblock teams in a resource-constrained environment.
- Use data of all kinds deeply to inform prioritization, assess performance, diagnose issues, and guide iteration.
- Navigate and incorporate regulatory and operational complexity into product decisions without losing velocity or clarity and interface with knowledge and policy experts across the organization to obtain these inputs.
- Communicate concisely and clearly with executives and cross-functional stakeholders, articulating the why, what, and how behind product decisions.
- Collaborate across R&D leaders to inform and evolve Uno’s broader product roadmap and strategy.
- Mentor and support more junior product team members through example, feedback, and shared standards of excellence.
Qualifications:
- 7+ years of experience as a Business Solutions Architect, with demonstrated success as a Senior-level individual contributor.
- Proven track record of owning and shipping products end-to-end, not just features, with clear business impact.
- Experience building products in highly regulated or complex domains (e.g., healthcare, fintech, insurance, gov-tech).
- Strong product fundamentals, including discovery, strategy, roadmapping, execution, and lifecycle management.
- Deep comfort working with data: defining metrics, interpreting results, and using evidence to guide decisions.
- Exceptional communication skills — able to clearly articulate problems, decisions, trade-offs, and outcomes to varied audiences.
- Demonstrated ability to operate effectively in ambiguous, resource-constrained environments.
- Strong judgment, attention to detail, and ownership mindset.
- Ability to collaborate effectively across Engineering, Design, Operations, Data, and Leadership.
- And any of this nice to have experience:
- Experience with consumer-facing or B2B2C digital products.
- Background in marketplaces, eligibility systems, workflows, or operationally complex products.
- Experience rebuilding or significantly evolving a product function or product area.
- Exposure to experimentation frameworks, A/B testing, or growth-oriented product work.
- Familiarity with public benefits, healthcare systems, or social impact technology.
We value being together
We believe being together enables stronger relationships, collaboration, and culture.
This position is in office and candidates must be located in Austin, Texas, Madison, Wisconsin, or Denver, Colorado
Perks at Findhelp
•401k & equity grants
•Free food and onsite gym at our Austin HQ
•Paid parental leave
•Competitive PTO & 10 paid holidays
•Employee only paid Health, Dental, and Vision insurance
•Dog-friendly office in Austin HQ
•24/7 access to telemedicine and counseling
•Book Purchasing Program
We’re building a diverse, inclusive team
You’re welcome here. We want everyone to be able to easily connect to the help they need, and we want our teams to reflect and represent our communities. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all Company policies, without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin or ancestry, physical and mental ability, political affiliation, race, religion, creed, sexual orientation, socio-economic status, veteran status, or any other protected class, in accordance with applicable laws. Accommodations are available for applicants with disabilities.
Here are some of the ways we support our staff:
•Culture Committee
•Leadership Development Training
•Paid Volunteering Time
Top Skills
A/B Testing
B2B2C Digital Products
Data Analysis
Product Management
Findhelp Denver, Colorado, USA Office
1221 S Clarkson St., Suite 200, Denver, CO, United States, 80210
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
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- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
