Acts as a liaison between clients, internal teams, and customer data to improve workflows from project inception through delivery. Converts and verifies client files across data formats, coordinates project communications, addresses customer feedback, supports graphics and design requirements, and recommends product enhancements. Requires strong analytical, communication, facilitation, negotiation, organizational, and problem-solving skills, along with business operations or systems development experience.
JOB SUMMARY:
The Senior Business Analyst acts as the liaison between customers and their data to engineer better workflows from project inception to delivery.
ESSENTIAL FUNCTIONS:
- Reads external files from clients in various data formats.
- Helps ensure files are converted in the system utilizing multiple data applications to workflow standard output file formats.
- Verifies converted files to ensure the completeness and accuracy of the information.
- Collaborate with Project Managers, Market Account Specialists and other customer support positions to make sure that graphics and designs meet and exceed customer expectations
- Schedule conference calls and regular communication with clients and vendors to update on the process status or any project strategy or requirement changes.
- Collaborate with internal teams to address customers needs and communicate all client feedback.
- Make recommendations for product enhancements
- Performs other duties as required or assigned which are reasonably within the scope of the duties above.
- Critical Thinking and Problem-Solving Skills
- Project Management
- Organizational Effectiveness
- Customer/Client Focus
- Leadership
- Ethical Conduct
- Change Agent
- Not afraid of a challenge and always improving
- 3-7 years experience with business operations or systems development
- Knowledge of competition, industry happenings and knowledge of how the Company is positioning itself is a plus.
- Open-minded and adaptable to change
- Excellent communication skills
- Excellent analytical skills
- Facilitation and negotiation skills
- Teamwork oriented
High School Diploma
Bachelors degree preferred
Similar Jobs
Information Technology
Leads business discovery and translates B2B/B2C commerce requirements into technical epics, user stories, process documentation, and acceptance criteria. Maps business needs to Adobe Commerce, ACO, EDS, and App Builder capabilities while supporting AI-driven personalization and merchandising strategies. Owns backlog prioritization, sprint refinement, edge-case testing, and UAT. Requires strong Adobe Commerce experience, Agile expertise, AI tool proficiency, and familiarity with commerce integrations and personalization features.
Top Skills:
Adobe App BuilderAdobe Commerce As A Cloud Service (Accs)Adobe Commerce Optimizer (Aco)Adobe SenseiAzure DevopsBehavior-Driven Development (Bdd)ChatgptClaudeCRMEdge Delivery Services (Eds)ErpGenerative AiGherkinJIRAMagentoNotion AiOmsPim
Energy
Leads complex business analysis, requirements gathering, process design, and functional strategy across Salesforce and analytics platforms. The role optimizes Lead-to-Cash processes, defines Salesforce cloud solutions, establishes Tableau and Slack workflow requirements, leads UAT, validates technical deliverables, supports governance and release management, and mentors junior analysts. It requires extensive Salesforce ecosystem experience, enterprise manufacturing or supply chain knowledge, and familiarity with Salesforce security, APIs, CI/CD, Agile tools, and visual modeling.
Top Skills:
AgileAutorabitAzure DevopsCi/CdCopadoDevops CenterExperience CloudJIRALightning Web Components (Lwc)LucidchartMiroRest ApisSales CloudSalesforceSalesforce Data CloudSalesforce Flow BuilderScrumService CloudSlackSoap ApisTableauTableau Pulse
Artificial Intelligence • Information Technology • Software
Partners with DevTools engineers and stakeholders to capture requirements, document CI/CD recovery and repository governance processes, track scope and dependencies, and support GitHub migration readiness. The role facilitates technical alignment, maintains project documentation, oversees deliverables, and promotes AI tool adoption. Central Time Zone availability is required.
Top Skills:
AnthropicArtifactoryBitbucketCi/CdClaudeDevsecopsGitGithub ActionsJenkins
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
