Supports Texas Workforce Commission technology initiatives by gathering and analyzing business and functional requirements, documenting processes and specifications, facilitating stakeholder workshops, coordinating user acceptance testing, identifying software defects, and working with technical leads on solutions. The role manages requirements across multiple program areas, supports legacy-system interfaces, contributes to project lifecycle artifacts, and works independently in a remote, collaborative environment.
This is a remote position.
The Senior Business Analyst will support the Texas Workforce Commission on workforce program technology initiatives. This role provides technical assistance to I|3 staff and business stakeholders overseeing one or more projects concurrently. The Senior Business Analyst coordinates and leads meetings to understand and document business operations, systems, and user needs, ensuring a comprehensive analysis of requirements for technology solutions that enhance business value. The role also coordinates user acceptance testing and works with the project team to identify and document software defects and coordinate solutions with the project's Technical Lead. The Senior Business Analyst works independently with minimal supervision and meets tight deadlines in a highly collaborative environment.
Responsibilities
- Provide technical assistance to I|3 staff and business stakeholders overseeing one or more projects concurrently.
- Coordinate and lead meetings to understand and document business operations, systems, and user needs.
- Ensure a comprehensive analysis of requirements for technology solutions that enhance business value.
- Coordinate user acceptance testing.
- Work in cooperation with the project team to identify and document software defects.
- Coordinate defect solutions with the project's Technical Lead.
- Work independently with minimal supervision in a highly collaborative environment.
- Meet tight deadlines while managing the needs of one or more projects concurrently.
- Perform other duties as assigned to maintain operations.
Requirements
Minimum Qualifications - Candidates must meet all minimum qualifications
- 8 years of experience with the Workforce Innovation and Opportunity Act (WIOA) and Participant Individual Record Layout (PIRL).
- 8 years of experience planning, leading, gathering, and analyzing business and functional requirements in cooperation with business and technical groups.
- 8 years of experience developing business process maps and performing fit-gap analyses.
- 8 years of experience solving complex problems and troubleshooting software systems.
- 8 years of experience simultaneously collecting requirements across multiple program areas that have varying business needs.
- 8 years of experience gathering, documenting, and capturing design requirements.
- 8 years of experience developing Business Requirement Documents and Software Requirement Specifications.
- 8 years of experience facilitating workshops, meetings, and collaborative work sessions with cross-functional teams in a remote environment.
- 8 years of experience preparing and executing test plans, leading and assisting team members in performing and completing test activities, and documenting and communicating testing results.
- 8 years of experience implementing and testing interfaces that exchange data with large, complex legacy systems.
- 8 years of experience assisting with development of plans and work artifacts in support of the project management life cycle.
- 8 years of experience with Software Development Life Cycle (SDLC) management software such as HP Application Lifecycle Management (ALM) or Atlassian.
Preferred Qualifications
- 4 years of State of Texas experience.
Additional Requirements
- Texas-based candidates are preferred.
- Candidates may be required to satisfy a criminal background check as authorized by Texas law.
- Teleworking candidates must have a secure, dedicated workspace with Internet service and the ability to maintain a reliable, consistent work schedule.
- Teleworking candidates must be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours.
- May be required to work outside normal business hours, including weekends, evenings, and holidays.
- Candidates may be required to report to the office with 72 hours of notice for any agency business need.
Work Location and Schedule
Location: 101 E. 15th Street, Austin, Texas 78778, if applicable.
Schedule: Monday through Friday, 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed.
Work Arrangement: Remote from within the Continental United States.
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