Senior Associate, Revenue Operations

About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.
You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.
About the team
The Strategy & Operations team at Airwallex plays a pivotal role in driving the company's overall growth and efficiency. We are a collaborative group of analysts, strategists, and operational experts who are passionate about translating vision into action. We leverage market and data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify strategic growth opportunities, and ensure Airwallex scales efficiently and effectively.
What you'll do
This is a generalist role on the Revenue Operations team where you will align with one business segment, either SMB or Enterprise. This is a great opportunity for somebody who is capable of balancing multiple initiatives, thriving in uncertainty, and ruthlessly prioritizing to deliver the maximum impact.
This hybrid role is based in San Francisco, CA.
Responsibilities:

• Territory Management: Work closely with sales leadership to build, maximize, and align high quality accounts for sales
• Process improvement: Identity process gaps and take ownership to execute solutions to increase efficiency and effectiveness of the commercial team
• Reporting and Analytics: Own reporting and analysis that support GTM objectives and identify gaps to improve
• Problem Solving: Investigate and structure data to highlight business opportunities, monitor GTM performance, and support decision making by leadership
• Comp Plans and Commissions: Partner with sales leadership to develop compensation plans, while also leading the commission process
• Strategic Projects: Work on strategic projects in partnership with sales leadership and other stakeholders

Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:

• At least 2 years of revenue operations experience
• Salesforce experience (Admin preferred, not required)
• Familiarity with our sales stack: Outreach, Zoominfo, Clay, Salesforce
• Experience using Excel/Gsheets and BI tools (Looker a plus)
• Start up, technology, financial services and/or experience in a high growth, fast-paced environment
• Excellent English written, verbal and presentation skills with clear, concise communications
• Experience with compensation and commission plans, nice to have

Preferred qualifications:

• Strong analytical, strategic thinking and problem solving skills
• Self-starter that can identify and prioritize opportunities to focus on
• Success-oriented and hold yourself accountable for delivering key outcomes
• Able to work collaboratively with people at all levels and across functions and cultures

Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
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