Since launching in 2019, Starface has transformed the historically negative experience of having acne into something joyful, relatable, and expressive. As the first complexion brand to combine efficacy and optimism, we’ve created a category of our own: effective, playful skincare that makes people feel good. We take skincare concerns once thought of as flaws and turn them into opportunities for self-expression—because it’s all just skin.
From our colorful hydrocolloid pimple patches to limited-edition collaborations with fan-favorite characters like Hello Kitty and Snoopy—and fashion brands like Marc Jacobs’ Heaven—Starface lives at the intersection of beauty, culture, and community. Alongside our award-winning patches, we now offer salicylic acid skincare, pore strips, and lip balm. Many of our products, including Star Balm, were born from years of customer demand, reflecting our ability to grow across categories while staying true to who we are.
Starface World is a positively uplifting place where everyone is safe and accepted exactly as they are. We support causes and actively work to help build a more supportive universe. That same philosophy guides how we care for skin: we don’t identify imperfections—we nurture what’s there.
Our team is a growing group of passionate, empathetic, creative people who are eager to learn. We are committed to a sustained focus on diversity, equity, anti-racism, and inclusion.
Starface is looking for a highly organized Senior Associate of New Product Development to support the execution of our new product launch process from kickoff through launch.
In this role, you’ll partner closely with Product Development, Marketing, Creative, Operations, Finance, Quality, Regulatory, Retail, E-Comm, and external suppliers to help ensure new products are delivered on time, on budget, and in alignment with our brand, customer expectations, and quality standards. Reporting into the Senior Manager, New Product Development, you’ll play a key role in building and maintaining timelines, coordinating cross-functional activities, tracking testing and costs, and keeping stakeholders informed throughout the launch process.
The ideal candidate is detail-oriented, KPI-minded, and thrives in fast-paced, highly collaborative environments.
At Starface, we’re caring, joyful, bold, and resilient. We value curiosity, accountability, and people who bring structure and clarity to creative work.
we’ll count on you toTimeline Creation & Project Management- Support the execution of the new product launch process from kickoff through final delivery, ensuring timelines stay on track and aligned with quality and conception standards.
- Build and maintain detailed project timelines in partnership with the NPD Manager and cross-functional teams, using project management tools (Asana).
- Track milestone progress and flag risks, delays, or dependencies to project leads.
- Help coordinate project kickoffs and ongoing updates to ensure stakeholders are aligned on launch objectives and timing.
- Maintain accurate project documentation and task tracking throughout the development process.
- Act as a key point of contact for day-to-day coordination across teams involved in assigned product launches.
- Facilitate recurring project meetings, supplier check-ins, and written updates to support clear communication and timely issue resolution.
- Partner with Product Development, Quality, Regulatory, Creative, and Suppliers on packaging and product development needs to support functionality, compliance, and brand alignment.
- Support collaboration with S&OP, Retail Sales, and E-Comm teams to ensure launch quantities are validated and incorporated into forecasts.
- Contribute to recommendations related to sustainability, cost optimization, quality, and process improvements.
- Coordinate product testing activities with Product Development and Quality teams, including stability, compatibility, HRIPT, ocular, in-vivo/in-vitro, and microbiological testing.
- Track testing timelines, approvals, and results to ensure compliance and launch readiness.
- Assist with coordinating samples, line trials, standards, range boards, and defect boards to support quality validation.
- Escalate testing risks or delays to the NPD Manager with proposed next steps.
- Support tracking of product development costs across ingredients, packaging, testing, and production.
- Assist with maintaining COGS summaries and documenting cost updates related to changes in scope or conception.
- Partner with Procurement, Finance, and Product Development teams to support cost optimization efforts while maintaining quality standards.
- Maintain project trackers and launch KPIs, ensuring data is accurate and up to date.
- Prepare regular status updates and reporting materials for leadership and cross-functional partners.
- Support post-launch reviews by compiling learnings, insights, and recommendations for future launches.
- You have 3+ years of experience in project management and/or new product development within the beauty, skincare, and/or cosmetics industry
- You have experience supporting end-to-end project timelines and working with cross-functional partners.
- You’re highly organized, detail-oriented, and comfortable managing multiple timelines and deliverables simultaneously.
- You’re a clear communicator who enjoys collaborating across teams and with external partners.
- You thrive in fast-paced, dynamic environments and are eager to grow your project management skill set.
extra points if you have
- You hold a bachelor’s degree in Business, Project Management, Supply Chain, or a related field
- Familiarity with beauty industry testing, regulatory, or compliance processes
- Experience using project management tools (Asana preferred).
- Exposure to supplier coordination, cost tracking, or launch reporting.
- The compensation range for this role is a $75,000-$90,000 base depending on level of experience + discretionary bonus.
- Additional benefits include:
- Access to high-quality health care options
- Access to a 401k with 5% employer match eligibility
- 4 weeks of vacation plus up to 20 paid holidays
- 12 weeks fully paid parental leave
- 5 days of pet-ernity leave for pet adoption
- Home office & internet supplement stipend
- Annual learning & development stipend
- Flexible Fridays, and Summer Fridays
- Fully remote work environment
- ...and much, much more!
Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
Starface is an Equal Opportunity Employer where the spirit of inclusion feeds into everything that we do. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. We believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Starface is committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
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