Design, develop, test, implement, maintain, and support large administration systems for retirement services. Diagnose and resolve complex production issues, produce technical documentation, perform technical project management, and provide leadership and mentoring. Deliver customer-focused solutions, suggest process improvements, and may provide nighttime production support.
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Protective Life is looking for a Software Engineer for the Retirement Services Systems Team. This position is responsible for designing, coding, testing, implementing, maintaining, and supporting multiple administration systems and processes. A developer in this role will design and implement large and complex technical solutions and processes to satisfy business and customer requirements. Strong skills diagnosing, debugging, and resolving software problems and preparing and modifying technical documentation are critical to this development role. Success in this role requires strong technical analysis, design, programming, and testing skills; problem analysis and resolution skills; and communication and technical documentation skills. The candidate should be self-motivated and show an inquisitive nature, seek improvements, and demonstrate strong accuracy and attention to detail. Other abilities include accepting responsibility and accountability for own job and performance, demonstrating independent work behaviors, and having decision-making skills to achieve desired results.
Responsibilities
- Research, compile, and evaluate information used in the development and maintenance of large and complex systems and processes to satisfy business needs. Design large and complex systems and/or support processes that meet customer requirements while effectively interacting with existing systems/support processes.
- Construct, modify, and test large and complex system changes
- Quickly diagnose complex problems; determine and implement quality solutions in a timely fashion. This covers all areas of production support and daily problem research and resolution. Production incidents need prompt attention and correction to reduce impact on the business area. Nighttime support may be required.
- Provide thorough and complete documentation for all programming changes and enhancements.
- Understand the business needs of the customer and provide quality customer support by providing appropriate communication, anticipating customer needs and/or problems, and understanding the broad impact of changes on all customer processes. Provide appropriate solutions and proactively suggests process improvements.
- Perform project management duties for the technical aspects of large and complex projects as needed depending on the nature of the project. Manage individual tasks on projects to ensure that all tasks are delivered according to the project plan.
- Provide leadership as a model of how others should interact and accomplish tasks. Top expert in one or more important areas of expertise, such as, a programming language, computer system, database, etc. Provide an appropriate level of feedback to peers, support and interface areas, and management. Willingly share and assist in the development skills of others.
Qualifications
- Must have a minimum of 8 years of experience as a Software Engineer
- Preference to an individual with extensive experience with COBOL, VSAM, Oracle, Unix, XML, Java, and Web Services development
- A knowledge of LIDP’s The Administrator (ADMI) and/or Titanium systems would be ideal
- AI experience in a development space would be ideal.
- Bachelor’s degree or greater is preferred
- Familiarity with annuity and VUL products, including accounting, claims, and finance experience, is preferred
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
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