Senior Analyst I - Insight Enablement & Scale

Senior Analyst I's are responsible for quantifying and communicating Included Health's value to our clients. This position plays a crucial role within the Insights for Business Excellence (IBEX) team, whose mission is to translate data and business context into insights that drive the best decisions and actions for our clients and for our business. IBEX operates within the Finance organization, which has accountability for leading analytics across Included Health. This position reports directly to the Manager, Insight Enablement & Scale, and will partner closely with other analysts focused on scale as well as analysts and actuaries on the IBEX team.

The Insight Enablement & Scale sub-team focuses on increasing speed to insight and team impact by scaling IBEX work to other IBEX teams and to our partners. We partner closely with our Data and Growth organizations, among others, to deliver dashboards, reporting packages, and ad-hoc analysis to support the retention and growth of our clients as well as the optimization of our business strategy.

Some examples of what you might work on:

• Determining the appropriate reports and analytics to scale, and strategically partnering with the team's manager and other team members to find the most efficient ways to scale insights
• Developing scalable reporting packages to support our strategic business reviews and monthly actionable insights reporting for clients
• Scaling insight generation and enabling other teams to self-serve key data through report automation and dashboarding projects
• Scaling insightful analyses to deliver to the market (e.g., supporting RFPs and proposals with refreshed market-facing metrics), supporting Included Health's growth
• Partnering with teams within IBEX and across the company to support cross-functional efforts like ensuring new product features and underlying data are incorporated into data pipelines and reporting workflows

Responsibilities:

• Develop robust, efficient, and integrated data models that serve as the primary data sources for client reporting and analysis
• Leverage governed data sources to build well designed content in Looker that enables and promotes self-service consumption
• Partner with other data and analytics teams across the company to establish source of truth datasets
• Support development of analytics infrastructure utilizing Python scripts and SQL queries that produce delivery of automated client reporting deliverables at scale
• Partner with cross-functional teams to resolve key data blockers that may limit the ability to deliver on analytic requests
• Engage with and serve as a collaborative partner to the Product Marketing team, Client Success team and the greater Business Acceleration Organization to meet client reporting needs at scale, demonstrating the value of our services

Required Qualifications:

• A minimum of 5 years of relevant work experience
• Bachelor's degree
• Expert proficiency in SQL and Python
• Experience with clean, maintainable, and well-documented code
• Experience with version control using Git (and related platforms like Github)
• Experience using data visualization / BI tools to build and maintain interactive dashboards for internal and external stakeholder self-service capabilities
• Experience developing data solutions that enable teams to easily access and analyze information for critical business insights.
• Experience with data modeling and data warehousing concepts
• Comfort with ambiguity and defining an approach to a given question or problem using sound first principles logic
• Ability to effectively communicate complex, technical concepts to a non-technical audience

Preferred Qualifications:

• Master's degree

Physical/Cognitive Requirements:

• Ability to remain seated in a stationary position for prolonged periods.
• Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
• No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
• Ability to interact with leadership, employees, and members in an appropriate manner.

The United States new hire base salary target ranges for this full-time position are:

Zone A: $103,710 - $134,820 + equity + benefits

Zone B: $114,081 - $148,302 + equity + benefits

Zone C: $124,452 - $161,784 + equity + benefits

Zone D: $134,823 - $175,266 + equity + benefits

This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.

Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following:

Remote-first culture

401(k) savings plan through Fidelity

Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)

Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents

Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO")

12 weeks of 100% Paid Parental leave

Family Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance

Compassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment)

11 Holidays Paid with one Floating Paid Holiday

Work-From-Home reimbursement to support team collaboration and effective home office work

24 hours of Paid Volunteer Time Off ("VTO") Per Year to Volunteer with Charitable Organizations

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.

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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.