Senior Analyst, Business Analytics

Job Title: Senior Analyst, Business Analytics

Department: Product Delivery 

About the Role: The Senior Analyst, Business Analytics, builds on the skills and responsibilities of the Analyst role. This role will be responsible for independently building reports and delivering analyses to support customers, including healthcare payers and providers, government entities, and more. The Senior Analyst will apply analytical rigor, critical thinking, and creativity to solve complex issues while working with multidisciplinary teams and customers. The Senior Reporting Analyst will develop a strong understanding of the Unite Us data model, BI tools, and analytics capabilities, and will become a peer leader, both on their own team and cross-functionally. They are a knowledgeable and trusted resource in supporting both Unite Us customers and internal leadership.

What You'll Do:

• Contribute to development of data-driven analyses and actionable reports, with strong data storytelling, to translate business objectives into actionable insights for medium to large customer contracts
• Leverage Tableau dashboard visualizations to communicate analyses to customer; play a supporting role in presentation of data & impact story directly to customer, as needed
• Develop custom SQL queries (with little oversight) to support ad hoc reporting requests, drive innovative analyses, and feed new data stories
• Enable the internal Sales and Customer Success teams in the learning and use of data analytics tools, supporting their data storytelling in day-to-day customer interactions
• Takes initiative to address identified gaps in Business Analytics processes & support materials; collaborates with team members outside of direct team to improve practices and processes of larger scale 
• Partners with product management and data engineering teams to provide user acceptance testing and insight into development of new/updated dashboards in the Unite Us business intelligence tool
• Supports ongoing learning and development of team, especially around data storytelling for standard customer-facing analyses
• Mentors Analysts by providing feedback, guidance, QA, and support on assigned deliverables
  

You’re a great fit for this role if:

• At least 3 years in a full-time role in healthcare-related analytics, reporting, software, and/or consulting
• Proven ability to leverage diverse data assets to solve complex business problems, often involving ambiguous requirements.
• Expert-level data visualization skills.
• Proficiency in SQL required; experience with R, Python, or another analytical coding language strongly preferred.
• Demonstrated expertise using Tableau or other leading data visualization software required, including dashboard optimization.
• Extensive experience developing, presenting, and influencing stakeholders with complex analyses and reports, including creating compelling slide decks and verbally communicating actionable results to diverse audiences
• At least a four-year college degree from an accredited institution, preferably in Economics, Business, Mathematics, Statistics, Computer Science, or a related field

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based. 
• This position may require 5% travel
• The target pay range for this role is: $75,000-$90,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification 

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.
Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Join our ERGs to connect and engage with colleagues, like Military Veterans

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

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