The Senior AI Engineer will maintain customer communications, manage critical operations, troubleshoot systems, and support technology development.
Note: This job profile may include more than one business title job description. See below for each job descriptions listed out by *Business Title. Keep only the job description details required for job requisitions.
*Network and Systems Engineer
Role Summary:
The Network and System Engineer will work on a dedicated large scale UK customer account providing several services including managed WAN services, internet services, hosted application services, OS/application expertise.
Duties and Responsibilities:
The role involves varying aspects of:
Maintaining day-to-day communications with the customer, engaging proactively with the customer to ensure satisfaction
Working with network and UNIX/Linux systems technology to ensure continuity of critical operations during business hours
Monitoring crucial performance indicators such as traffic levels, capacity, packet loss and latency
Planning and implementing expansion of new points of presence
Troubleshooting and diagnosing unexpected behaviours in deployed services
Supporting the development and application of new technology
Top Skills
AI
Backend
Unix/Linux
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