The Senior Account Manager grows new business and retains existing customers through relationship development and consultative selling to meet revenue goals.
Job Summary & Responsibilities
Data Axle is a leader in data solutions that drive meaningful connections between companies and people. We harness data, AI, and technology to create authentic, personalized experiences to improve our clients’ business performance. Recognized for delivering innovative B2B and B2C solutions and exceptional service for more than five decades, our global team is dedicated to helping businesses and nonprofits of all sizes thrive. We are currently seeking an Account Manager.
General Summary:
The Account Manager position is responsible for retaining existing customers and growing new business by developing and cultivating strong customer relationships. This position is also responsible for generating revenue from new and existing customers through consultative selling and outstanding customer service practices. This position will customarily and regularly exercise discretion and independent judgment relative to matters of significance.
Essential Job Functions:
1. Execute planned sales activities on a target list of high potential existing customers.
2. Execute renewal and upgrade activities according to Company standards.
3. Develop and implement account plans that document specific sales strategies and tactics.
4. Build and sustain customer relationships at multiple levels.
5. Identify specific opportunities for customer upgrade within a target list of existing customers.
6. Qualify and validate customer-specific needs and develop solution criteria.
7. Develop, in concert with customers, options for addressing those specific needs.
8. Effectively and powerfully communicate the value proposition to existing customers.
9. Act as a customer advocate throughout the entire sales process and solution delivery process.
10. Forecast and track sales revenues and activities in a timely manner using the CRM system and other tools.
11. Travel as required to attend trade shows, client meetings, or other business engagements.
Preferred QualificationsKnowledge, Skill, and Abilities:
- Sense of urgency.
- Proven track record of overachievement within sales environment.
- High level of comfort with a technology-driven, fast-paced environment that requires ability to quickly synthesize multiple sources of data.
- Sound and up-to-date technical knowledge; familiarity with using CRM systems.
- Ability to communicate with individuals at all levels in the Company and with various business contacts outside of the Company in an articulate, professional manner. Strong phone skills and written communications skills.
- Outstanding negotiating and closing skills.
- Ability to build and sustain trust among customers and colleagues.
- Ability to make independent choices regarding matters of significance to business operations.
- Ability to travel as needed.
Education, Experience, and Certification:
- Bachelor’s degree or equivalent experience is required. *
- 3 to 5 years of high-value, business-to-business, solution sales experience is required. *
- Professional training in selling and account planning processes.
*Minimum requirements needed to perform the job.
Scope of Job:
- No direct or indirect reports.
- No supervisory responsibility. Occasional supervision received.
- Working conditions are good, with some travel, and a consistent workweek.
- Errors may be serious and difficult to discover.
- Contact with others inside and outside of the Company is regular and frequent.
- Some access to confidential data.
Where required, Data Axle will provide the compensation range for this role upon request. Please contact us or email us at [email protected] to receive compensation and benefits information for this role. Please include the job title and/or job ID of the role you are interested in.
Top Skills
Crm Systems
Similar Jobs
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Jr. Account Manager drives sales in the Northeast Region, focusing on public safety hardware and software solutions, managing contracts and assisting the sales team.
Top Skills:
Crm SoftwarePublic Safety HardwarePublic Safety Software
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Jr. Account Manager manages public safety accounts, driving business opportunities and sales, collaborating with executives, and maintaining customer relationships in the Northeast Region.
Artificial Intelligence • Computer Vision • Hardware • Machine Learning • Robotics • Software • Agriculture
As a Territory Account Manager, you'll promote and sell Laser Weeding solutions to growers, manage sales in assigned territories, and exceed sales targets.
Top Skills:
AIComputer VisionDeep LearningRobotics
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
