Senior Account Executive

Join Us at Gloo: Help Us Build the Leading Technology Platform to Serve the Faith Ecosystem. 

At Gloo, we believe relationships catalyze growth—and when technology serves relationships, the world can be transformed, one life at a time.  We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to shape technology as a force for good, so that people can flourish and communities can thrive.. Therefore, our mission is to build the leading technology platform to serve the faith ecosystem.

We are a mission-driven organization, guided by four core principles:

• Shape Technology for Good: Whether it’s AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact with tools they can trust.
• Serve Those Who Serve: From pastors and donors to network leaders and content creators—we’re passionate about providing technology that helps them do more of what they are called to do. 
• Release Collective Strength: We connect the diverse faith ecosystem—churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people—so they can achieve more together than they could alone.
• Enable Ecosystem Trust: Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.

We are looking for talented, mission-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you’re ready to make an impact with your talents and skills toward this purpose, we’d love to hear from you!

The Opportunity: 

We are building something very special at Gloo. Here is a unique opportunity to get in early as a key contributor to Gloo’s Enterprise GTM team in North America. 

As a Senior Account Executive you are responsible for driving revenue growth and ensuring long-term client success by managing and expanding relationships within large enterprise accounts. This role involves deeply understanding the unique business challenges of established enterprise organizations and strategically aligning Gloo's platform, services, and network solutions to their evolving needs.

Key responsibilities include winning new customers by nurturing strong, long-lasting relationships with C-level executives and key stakeholders within your assigned accounts and territory, identifying opportunities for expansion and upsell, negotiating contracts, and collaborating closely with customer success and product teams to ensure continuous value delivery and client satisfaction. You possess a deep understanding of enterprise-level account management strategies, the skills to lead large complex sales cycles, a proficiency in exceeding retention and growth quotas, and the ability to articulate the value of technology solutions to diverse audiences.

What You’ll Be Doing:

• Full Sales Cycle Management: Prospecting, qualifying leads, discovery calls, demos, handling objections, negotiation, closing deals, and pipeline management
• Strategic Account Planning: Developing detailed plans for large/strategic accounts, mapping C-suite stakeholders, and orchestrating account strategy
• Consultative Solution Selling: Acting as a trusted advisor, understanding complex client business challenges, and mapping SaaS solutions to solve them
• Revenue Generation & Quota Attainment: Consistently meeting or exceeding monthly/quarterly sales targets
• Relationship Building: Cultivating long-term relationships with new and existing enterprise clients at executive levels
• Cross-Functional Collaboration: Working closely with Sales Engineers, Product, Marketing, and Customer Success teams
• Forecasting & CRM: Maintaining accurate pipeline data and forecasts in CRM systems
• Market & Product Expertise: Deeply understanding the product suite, competitor solutions, and industry trends
• Feedback Loop: Providing valuable customer insights to internal teams for product and service improvement
  

What We’re Looking For:

• Bachelor's Degree in Business Administration, Marketing, Sales, Information Technology, or a related field
• Preferred: Master's Degree (MBA) or relevant postgraduate qualifications
• 8+ years of demonstrated success in an Account Management or senior sales role within the SaaS and/or managed services industry
• Proven track record of consistently exceeding revenue quotas and customer retention goals
• Experience navigating complex client relationships, selling to C-level executives and diverse stakeholders in large enterprises.
• Solid understanding of cloud computing concepts (IaaS, PaaS, SaaS) and the value proposition of managed IT services
• Experience with account planning, forecasting, and driving customer success initiatives
• Proficiency in using CRM software (e.g., Salesforce, HubSpot) for account management, forecasting, and reporting
• Proven track record and understanding of the faith-based and/or non-profit sector is a plus

Job Location: We are hiring two individuals from this posting. Both will be Remote but based in the following areas:

• Western US. Bay Area CA, Denver/Boulder CO, or Seattle
• SouthCentral US (Texas) or Midwest

Compensation: $160-200k

Our Team Members Enjoy:

• Competitive compensation and discretionary performance bonus commensurate with experience
• Flexible PTO policy and state-compliant sick leave to support your well-being
• Medical, Dental, and Vision plans with up to 90% coverage for employees
• Generous employer HSA contributions for HDHP elections
• Employer-sponsored 401k program with a 2% employer match
• Learning & Development stipend available after 6 months of employment
• Paid Parental Leave
• A dynamic, talented team, dedicated to changing the world and building an incredible business
• Onsite and virtual social events to keep us connected in our hybrid work environment
• Beautiful office space in downtown Boulder on Pearl Street, steps from coffee shops and blocks from hiking trails

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, Gloo is only able to consider candidates who are U.S. Citizens, U.S. Permanent Residents, and individuals eligible for H-1B transfer or petition (we are unable to sponsor new H-1B visas).

Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] to let us know how we can support you.

This job is posted until filled.