Scrum Master II

Job Summary:

The Scrum Master II is responsible for assisting in guiding the Agile Team and organization on how to use Agile/Scrum practices and values.

Essential Functions:

• Provide support to the team using a servant leadership style and lead by example. Responsible to hold team accountable to the tenants of agile and working agreements including the use of appropriate tools, standards and best practices
• Promote and demonstrate core agile principles of collaboration, prioritization, team accountability and visibility
• Empower the team to self-organize around achievement of their commitments
• Assist in identifying and removing most impediments and distractions that interfere with the team’s ability to deliver against their commitments and know when to escalate for support in removing these
• Recommend improvements and assist in changes to best practice where appropriate
• Assist the team in tracking and communicating team progress and metrics
• Facilitate and enable an environment of collaboration and creativity
• Coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitate getting the work done without coercion, assigning, or dictating the work
• Facilitate discussion, decision making, and conflict resolution
• Assist with internal and external communication, improving transparency, and radiating information for better visibility
• Support and educate the Product Owner, especially with respect to refining and managing the product backlog
• Open to coaching and effectively applies concepts and techniques recommended by coach
• Perform any other job duties as requested

Education and Experience:

• Bachelor’s degree in Computer Science, Business Administration, or other related field, or equivalent years of relevant work experience is required
• A minimum of one (1) year of experience utilizing Agile or any other iterative process to deliver project or program deliverables or solutions is required
• Software development experience in full life cycle software development environments is highly preferred
• Experience with Data Warehouse, Data Modeling, Cloud Computing preferred
• Experience leading software development or IT infrastructure teams is preferred
• Business management experience or stakeholder relationship management experience is preferred
• Management or leadership experience is preferred
• Prior experience in healthcare information technology is preferred

Competencies, Knowledge and Skills:

• Proficient in Microsoft Office suite
• Advanced computer skills
• Software Development Life Cycle Methodology and practices
• Software Testing Life Cycle Methodology and practices
• Understand basic fundamentals of agile development
• Understand other processes and methodologies and leverage other techniques to provide value to a team/enterprise
• Knowledge of basic fundamentals of software development processes and procedures
• Understand  incremental delivery and the value of metrics
• Understand backlog tracking, burn down metrics, and team velocity
• Familiarity with common Agile practices, service-oriented environments, and better development practices
• Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
• Excellent system analysis and collaboration skills
• Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time-critical challenges
• Excellent written and verbal communication skills
• Ability to develop, prioritize and accomplish goals

Licensure and Certification:

• Professional Scrum Master certification is preferred
• Project Management Professional (PMP) certification is preferred

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time

Compensation Range:

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Organization Level Competencies

• Create an Inclusive Environment

• Cultivate Partnerships

• Develop Self and Others

• Drive Execution

• Influence Others

• Pursue Personal Excellence

• Understand the Business