The Scaled Customer Success Manager is responsible for ensuring customer satisfaction and success, managing customer accounts, and delivering value to clients through strategic support and guidance.
Find full job description at https://www.hirenimble.com/careers
Similar Jobs
Software
The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.
Top Skills:
AmplitudeCensusClayCustomer.IoHightouchHubspotIntercomLinearMixpanelRetoolZapierZendesk
Artificial Intelligence • HR Tech
The Scaled Customer Success Manager will enhance customer success for SMB and Mid-Market clients by managing onboarding, engagement, and product adoption, while also identifying upsell opportunities.
Top Skills:
GainsightOutreachPendoSaaSSalesforceVitally
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage a team of TPRM analysts to run the vendor risk lifecycle, improve tooling and automation (ServiceNow TPRM, AI), perform assessments and audits, develop TPRM policies aligned to frameworks (NIST/ISO/SOC 2), partner with procurement/legal/IT, track KPIs, and support audit and reporting to leadership.
Top Skills:
Ai/Ml ToolsCloud EnvironmentsCrowdstrike ProductsFairIso 27001Nist 800-53Nist CsfSecure CodingServicenowServicenow TprmSigSoc 2
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
