Sana Learn Senior Engagement Manager

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Sana is on a mission to revolutionize how humans access knowledge through artificial intelligence. Throughout history, breakthroughs in knowledge sharing—from the Library of Alexandria to the printing press to Google—have been pivotal drivers of human progress. Today, as the volume of human knowledge grows exponentially, making it accessible and actionable remains one of humanity's most critical challenges. We're building a future where knowledge isn't just more accessible—it's a catalyst for achieving the previously impossible. If all of this sounds exciting, you’re in the right place.

About the Role

The Senior Engagement Manager will lead customer engagements, act as an AI and learning technology expert, and be responsible for customers realizing value after go-live.  In this role, you’ll operate with high ownership and influence—shaping how enterprise customers adopt Sana Learn, informing the evolution of Sana’s product & services, and collaborating with a deeply talented peer group.

What you’ll be doing:

• End-to-end responsibility for several Sana customers, starting with product deployment and throughout the lifecycle of the partnership: You ensure that Workday’s enterprise customers get the most value out of the Sana products

• Ensure retention and identify upsell opportunities

• Manage timelines, risks, and cross-functional coordination to ensure smooth delivery and long-term adoption across large-scale deployments

• Act as an AI and learning technology expert: We are guiding customers on driving an L&D transformation, using Sana Learn as the tech to change their learning culture 

• Lead complex enterprise implementations of Sana Learn — running discovery, executive workshops, and decision-making sessions with senior HR/L&D/IT stakeholders

• Translate customer learning strategies into a clear implementation plan, and configure, test, and validate Sana Learn (including Workday integrations) to meet those needs

• Drive onboarding, admin training, and early adoption to ensure customers become self-sufficient and ready to scale across large, matrixed organizations

• Project lead one or more Sana product implementations concurrently, including Partner-led deployments

• Ensure the project is successfully delivered within the budget and time outlined in the SOW

• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW

• Provide guidance and mentoring to Professional Services resources working on your implementations

• Ensure projects are properly planned and staffed

• Identify/resolve all issues that could impact project scope and/or timeframes

• Present at Executive Steering Committee meetings and lead QBRs

About You

Basic Qualifications

• 5+ years of experience in leading Medium and/or Large Enterprise implementations or transformation initiatives

• 3+ years of experience in either enterprise application implementation (Workday, Oracle, NetSuite, SAP, Cornerstone, or similar) or top-tier strategy consulting (MBB, Tier 2), venture capital, or a commercial/strategy/ops role in a startup or scale-up.

Other Qualifications

• Proven record of solving open-ended, unstructured problems where there was no prior blueprint

• Demonstrated ability to move from strategy to execution, e.g. taking a new deployment methodology recommendation and putting it into practice for the first time

• A strong desire to build hands-on capability fast, including configuring applications to meet customer requirements

• Structured problem solving: Breaks ambiguous goals into solvable parts and drives execution

• Fast to learn: Rapidly absorbs new domains (sales, marketing, product) and applies insights effectively

• Vision selling: Persuasive communicator who can sell prospects and partners on the company’s mission and potential

• Collaboration: Works closely with product, marketing, and leadership to translate hypotheses into experiments

• Client facing: Can manage complex client situations, command rooms of large amount of people, and has executive presence

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.NY.New York City

 

Primary Location Base Pay Range: $138,100 USD - $207,200 USD

 

Additional US Location(s) Base Pay Range: $116,700 USD - $207,200 USD

Additional Considerations:

If performed in Colorado, the pay range for this job is $122,800 - $184,200 USD based on min and max pay range for that role if performed in CO.

01/21/2026

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.