Salesforce QA Consultant

Job Family:

Travel Required:

Clearance Required:

What You Will Do:
Guidehouse has an exciting opportunity for a Salesforce Quality Assurance Consultant in a rapidly growing practice. In this role, you will serve as a key contributor responsible for ensuring the quality, reliability, and successful delivery of Salesforce solutions. You will work closely with developers, administrators, and project managers to design and execute test strategies, document defects, validate fixes, and support continuous improvement of project quality. You will guide internal and external teams through testing efforts across system, integration, functional, regression, and end‑to‑end testing activities using an adaptive‑agile methodology.

You will be instrumental in reviewing requirements, creating test plans, participating in sprint ceremonies, and ensuring that all Salesforce functionality—customized or declarative—meets defined acceptance criteria and organizational standards. This role is also critical in identifying risks early, collaborating with technical teams to triage issues, and ensuring quality assurance is embedded throughout the delivery lifecycle.

Responsibilities:

• Design, develop, and execute test plans, test cases, and test scripts for Salesforce implementations.

• Perform manual and automated testing, including system, integration, regression, acceptance, exploratory, and end‑to‑end testing.

• Identify, isolate, document, and track defects and bugs, ensuring resolution and quality sign‑off.

• Participate in Sprint Planning, Daily Standups, Demos, and working sessions as part of an agile delivery team.

• Review business requirements and provide early feedback to identify potential gaps or risks.

• Validate fixes for defects and verify they do not introduce unintended impacts (regression).

• Review and evaluate user interfaces for usability, accessibility, conformity, and functional accuracy.

• Ensure user stories align with acceptance criteria and meet quality standards across all environments.

• Collaborate closely with Salesforce developers, declarative specialists, business analysts, and PMs to ensure delivery quality.

• Support creation and maintenance of test data and test documentation used throughout QA cycles.

• Contribute to the improvement of QA processes, tools, and methodologies across the project and broader QA function.

 
What You Will Need:

• Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree)

• Minimum of THREE (3) years of Quality Assurance experience, specifically testing Salesforce applications.

• US Citizenship is contractually required.

• Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred.

• Strong understanding of Salesforce functionalities, including Sales Cloud, Service Cloud, Lightning, and Salesforce data models.

• Experience with QA methodologies, SDLC, STLC, and testing strategies.

• Hands‑on experience with test automation and QA tools (e.g., Selenium, test automation frameworks, JIRA).

What Would Be Nice To Have:

• Excellent problem‑solving, analytical, and communication skills for collaborating with cross‑functional teams.

• Strong attention to detail and ability to translate requirements into effective test scenarios.

• Ability to adapt to the evolving Salesforce ecosystem and rapidly changing features

• Salesforce Certifications such as: Salesforce Certified Administrator and Platform App Builder

• Salesforce QA‑related certifications (if applicable)

• Experience designing, improving, or standardizing QA processes, metrics, and tools.

• Experience creating and documenting process flows, test scripts, and quality documentation.

• Familiarity with Apex, Salesforce integrations, Lightning components, and Salesforce automation features (Flows, Process Builder).

• Prior experience leading requirement‑gathering discussions and translating them into testable acceptance criteria.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected].  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact [email protected]. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.