Salesforce Marketing Cloud Engineer

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

As a Salesforce Marketing Cloud Engineer, you will support AEG Presents in integrating Salesforce Marketing Cloud into our broader MarTech ecosystem. Partnering closely with the Director of Solutions Architecture, you'll develop scalable and innovative solutions that enhance fan engagement, drive revenue growth, and deliver personalized experiences. You will play a critical role in ensuring the success of business initiatives by designing, testing, deploying, and maintaining enterprise-level marketing solutions. This role requires a strong blend of technical expertise and cross-functional collaboration to deliver impactful results.

Essential Functions

• Understand, develop and enhance out of the box and native Marketing Cloud features to support complex marketing needs and ensure optimal platform usage.
• Collaborate with business stakeholders to gather and document technical and functional requirements to ensure development aligns with business goals.
• Work with the Solutions Architect and the Engineering teams to develop a robust SDLC process to ensure that all Marketing Cloud solutions are implemented, tested and iterated as needed to best practice standards.
• Recommend and implement Marketing Cloud best practices to streamline operations, reduce manual effort for marketers, and increase campaign effectiveness.
• Design, develop and support custom solutions (e.g., custom activities, Cloud Pages) where native functionality is insufficient, enabling the execution of complex and innovative marketing strategies.
• Develop and maintain integrations with systems and tools to ensure seamless data flow across the marketing technology stack and ecosystem.
• Participate in peer code reviews and testing activities, including some QA of all code developed and deployed to uphold quality assurance and coding standards across the platform.
• Align with project managers on cross-team priorities and dependencies to ensure timely and effective delivery of business-critical initiatives.

Required Qualifications

• BA/BS Degree (4-year) Computer Science or equivalent
• 4-6 years experience implementing solutions within the Marketing Cloud environment
• Strong hands-on experience with Salesforce Marketing Cloud components: Content Builder, Contact Builder, Email Studio, Automation Studio, Mobile Studio, and Journey Builder (Interaction Studio/Customer 360 Audiences is a plus)
• Experience working with CRM systems and relational databases in a B2C marketing context
• Understanding of Heroku and other Salesforce solutions, such as Mulesoft
• Experience in a technical leadership or product-focused role
• Expert-level proficiency in HTML, AmpScript, CSS, JavaScript/SSJS, and SQL
• Experience with APIs (SOAP, REST) and Salesforce Marketing Cloud SDKs
• Excellent communication and documentation skills, including the ability to convey technical concepts to non-technical stakeholders

Payscale: $118,657  - $124,800

Bonus: This position is not eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.