Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader.
JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD
Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're on a mission to empower traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence.
Our growth story is nothing short of exhilarating. Over the last 20 years, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. In the last five years alone, our user base has grown by 400% to over 1.9 million users and we have become the number one rated futures brokerage worldwide.
But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders.
So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees.
Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world.
What you'll do:
We are seeking a talented and driven Salesforce Developer to join the NinjaTrader Revenue Operations team. In this role, you will be responsible for designing, building, and maintaining customized Salesforce solutions across our Service Cloud and Marketing Cloud platforms. Your work will directly impact our customer service experience and marketing automation efforts, enabling seamless and efficient customer journeys across support and communications.
In this role you will:
- Develop and maintain Apex classes, triggers, and Lightning Web Components (LWCs) to enhance and extend core functionality in Salesforce Service Cloud
- Build scalable, maintainable flows and automation to support case routing, escalation, service-level agreements (SLAs), Omni-Channel setup, and Knowledge management
- Design and implement robust integrations between Salesforce and Marketing Cloud using Marketing Cloud Connect, REST APIs, and custom solutions for cross-cloud data sync
- Create and optimize automated journeys, triggers, and data extensions in Marketing Cloud via AMPscript, SSJS (Server-Side JavaScript), and REST/SOAP API calls
- Collaborate with Product Managers and Salesforce Admins to understand customer service and marketing needs, and translate them into secure, performant solutions
- Contribute to technical design sessions and lead development for solutions involving customer case management, email automation, campaign tracking, and personalized engagement
- Participate in code reviews, implement unit tests, and follow modern DevOps best practices (SFDX, Git, CI/CD) to support high-quality deployments
- Ensure compliance with Salesforce security models, proper access control, and data visibility across both Service and Marketing Cloud implementations
- Produce clear, maintainable documentation to support knowledge transfer and onboarding
What you'll need:
- 1–3 years of hands-on experience developing on the Salesforce platform, with strong proficiency in Apex, SOQL, LWC, and platform customization
- Experience building and deploying solutions within Salesforce Service Cloud, including Case Management, Omni-Channel, Email-to-Case, Knowledge, and Entitlement Management
- Proficiency with Salesforce Marketing Cloud development, including:
- Building and maintaining Email Studio campaigns
- Writing AMPscript and Server-Side JavaScript
- Using Marketing Cloud REST/SOAP APIs for custom data management
- Implementing triggered sends and automated journeys via Journey Builder
- Solid understanding of Salesforce declarative tools (Flows, Validation Rules, Custom Metadata)
- Experience integrating Salesforce with external systems and data sources using REST APIs, Platform Events, or middleware tools
- Familiarity with Marketing Cloud Connect and its data synchronization patterns between Sales/Service and Marketing Cloud
- Strong debugging and troubleshooting skills, with a proactive approach to identifying and resolving issues
- Comfortable working with source control and deployment tools such as SFDX CLI, Git, Gearset, or similar
- Excellent communication and collaboration skills, with a desire to continually grow your Salesforce knowledge and technical capabilities
Compensation:
The starting salary for this role will be $100,000.00 USD. In addition, this position will also receive an annual target bonus of 10%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).
Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.
Location:
This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, New York, North Carolina, Ohio, Oregon, South Carolina, Texas, Utah, Virginia, Washington, Washington D.C., Wisconsin, New Jersey, Pennsylvania.
Hybrid:
For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:
- 20 additional flex remote days annually
- 5 Company Wide Office-Optional weeks tied to major holidays
Our Core Benefits Include:
- Generous PTO
- 7 Paid Holidays Annually + 5 Conditional Holidays Annually
- 1 Service Day Annually
- 401k with 3.5% Company Match
- Paid Parental Bonding Leave
- Health, Vision, Dental Coverage
- Life and Disability Insurance Covered 100% by NinjaTrader
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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