Salesforce Business Analyst

Welcome to Decision Foundry!

Decision Foundry, an advisory-led, premier Salesforce Data Cloud delivery partner, bridges the gap between data access, platform adoption, and business impact. As a certified ISV and award-winning Salesforce integration partner, we offer global consulting services, integrating Data Cloud, Account, Engagement, Personalization, Sales, and Service solutions.

We win as an organization through our core tenets. They include:

·         One Team. One Theme.

·         We sign it. We deliver it.

·         Be Accountable and Expect Accountability.

·         Raise Your Hand or Be Willing to Extend it

About the role:

We are seeking a Salesforce Business Analyst for our client.

Job Family
SAAS/PAAS/Cloud Consulting

Travel Required
Up to 10%

Clearance Required
None

Responsibilities:

• Engage customer stakeholders to understand desired business outcomes and define success criteria.
• Articulate to customer stakeholders the value of recommended solutions and approach.
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements.
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation.
• Perform fit-gap analysis between Salesforce functionality and client requirements.
• Develop innovative Salesforce solutions, involving declarative configuration of Salesforce, creation and refinement of complex data models, external integration, business process automation, and other custom functionality.
• Develop innovative industry accelerators and contribute to thought leadership white paper development.
• Draft custom development specifications and manage the delivery and testing of the functionality by Development Resources.
• Iterate Salesforce solutions through an adaptive-agile cycle with the customer Product Owner.
• Develop a training curriculum and deliver training sessions to the solution’s end users.
• Work with the Project Manager to manage a project to scope, budget, and timeline expectations.

What You Will Need

• Bachelor's degree
• A Minimum of FIVE (5) years of professional experience
• Minimum of ONE (1) Current Salesforce Certifications (Admin, App Builder & Sales/Service/Community Clouds)
• US Citizenship is contractually required for this role
• Experience with AI tools
• Selected candidate must be able to work in a hybrid environment
• Hands-on experience with declarative automation features of Salesforce, including Salesforce Lightning Flow Builder
• Experience building applications with the low-code features of Salesforce Lightning Experience
• Experience with dynamic forms, advanced formulas, and validation rules
• Experience with business process definition, process mapping, and reengineering
• Experience writing Epics and user stories to capture Salesforce requirements
• Experience with data migrations to and from Salesforce
• Understanding of the key levers for B2B, B2C, hybrid business models
• Excellent written and oral communication skills
• Great teamwork and collaboration skills
• Experience with Agile or Hybrid-Agile methodology.
  

What Would Be Nice To Have

• Experience in “Big 4” or equivalent established consulting firm and/or Salesforce Platinum partner is highly desired
• Experience with public sector clients preferred
• Demonstrable experience in at least one of the Public Sector Solutions or Omnistudio Consulting
• Degree in Business, Computer Science, or Engineering
• MBA preferred

• Work Model – Remote - United States
• Employment Type - Full-time
• Salary - The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
• Decision Foundry is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.