Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. Oshi Health has been recognized by Modern Healthcare and Builtin as the recipient of Best Place to Work awards. This recognition highlights our dedication to creating a workplace environment that prioritizes our team, fosters inclusivity, and is committed to our mission.
We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and prescription of evidence-based interventions, including medications, dietary changes, and mental health support. Our care is delivered virtually through our app, via secure messaging and telehealth visits. When in-person diagnostics or procedures are needed, we take a concierge approach and coordinate access, care and follow up with local providers. For more information, visit us at: www.oshihealth.com
"Oshi Health will never contact job candidates via text message or any other messaging platform including WhatsApp, Signal, and Telegram. All official correspondence will occur through email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process. If you have concerns, please reach out to [email protected], and we’ll confirm whether you’re engaging with one of our Oshi teammates!"
Salesforce Administrator
Are you a highly motivated Salesforce Administrator looking to make a bigger impact at an organization that changes lives?
Do you thrive in a fast-paced, evolving environment, requiring creativity, resourcefulness, and adaptability?
Are you passionate about healthcare and looking to revolutionize digestive care with cutting-edge technology?
If so, you might be a perfect fit for our team of professionals dedicated to eliminating the impact of digestive health conditions through innovative GI care.
The Role
As a Salesforce Administrator at Oshi Health, you will collaborate with business partners and Salesforce engineers to identify, manage, and implement projects on our Salesforce platform. Your primary focus will be supporting Health Cloud and Sales Cloud across clinical operations, commercial, and growth. You will also handle daily platform maintenance and optimization, helping the business scale by enhancing automation and implementing new capabilities. In this role, you will leverage your Salesforce expertise and technical skills to drive solutions and improvements across the platform.
Oshi Health Mission
Oshi Health is revolutionizing GI care with a digital clinic model that provides easy, convenient access to an integrated and multidisciplinary care team that takes a holistic approach to diagnosing, managing and treating digestive health conditions. We take time to get to know each patient, develop a personalized, whole-person care plan that includes identification of symptom triggers and delivering evidence-based interventions, including medications, dietary changes, and mental health support.
What you’ll do:
- Collaborate with business and IT teams to evaluate, design, and develop Salesforce configurations.
- Configure Salesforce functionality, including custom objects, page layouts, flows, applications, roles, profiles, and integrations.
- Partner with internal stakeholders to gather business needs and translate them into effective solutions.
- Act as the liaison between users, vendors, and engineering teams to implement Salesforce solutions.
- Identify and address upstream and downstream data issues impacting the platform.
- Execute day-to-day administrative functions such as user account maintenance, dashboards, and reporting.
- Test and approve system changes before deployment to ensure stability and functionality.
- Train team members on platform updates and new capabilities.
- Stay informed on Salesforce roadmaps and the latest features to keep the platform cutting-edge.
- Participate in weekly Salesforce Engineering meetings
Who you are:
- Salesforce Certification Administrator or Advanced Administrator required
- Salesforce Platform App Builder experience preferred.
- 3-4 years of experience in Salesforce Administration, with a focus on Health Cloud and Sales Cloud.
- Familiarity with Copado for Salesforce DevOps.
- Experience with Marketing Cloud Account Engagement (Pardot)
- Proficient in SQL and SOQL for data investigation and building data extensions (For SFMC)
- Strong collaboration and communication skills with the ability to work cross-functionally.
- Ability to gather and translate business requirements for technical and non-technical stakeholders.
- Experience working with Athena Health is a plus.
- Experience using and administering Flow
- Experience managing and administering Twilio and Talkdesk manage packages is a plus.
- Experience and interest in learning and working with APEX and LWC is a plus.
- Familiarity with VS Code, Dev Console, Workbench and Dataloader (or equivalent)
We make healthcare more equitable and accessible:
- Mission-driven organization focused on innovative digestive care.
- Thrive on diversity with monthly DEIB discussions and activities.
- Virtual-first culture: Work from home anywhere in the U.S.
- Live our core values: Own the outcome, Do the right thing, Be direct & open, Learn & improve, Team, Thrive on diversity.
We take care of our people:
- Competitive compensation and meaningful equity.
- Employer-sponsored medical, dental, and vision plans.
- Access to a “Life Concierge” through Overalls, because we know life happens.
- Tailored professional development opportunities to help you grow.
We rest, recharge, and re-energize:
- Unlimited paid time off — take what you need, when you need it.
- 13 paid company holidays to power down.
- Team events, such as virtual cooking classes, games, and more.
- Recognition of professional and personal accomplishments.
Oshi Health’s Core Values:
- Own the Outcome
- Do the Right Thing
- Be Direct & Open
- Learn & Improve
- TEAM - Together Everyone Achieves More
- Thrive on Diversity
Oshi Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
At Oshi, we determine salary ranges using market benchmarking and a geo-neutral compensation philosophy—your pay is based on the role and level, not your location.We believe in offering competitive compensation that reflects your unique skills, experience, and qualifications. While the salary range provided outlines the potential earning scope for this role, final offers are tailored to each candidate's expertise, contributions, and alignment with internal equity among peers in similar roles. Oshi utilizes the entire compensation range, and we expect candidates offered positions with our company to fall widely throughout the range.The candidate we hire may have more experience (or less) than what is outlined in this job description. If that’s the case, an updated level and salary range will be shared during the hiring process.
Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.
Oshi Health is an equal opportunity employer that is committed to creating a diverse work environment. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspective and contributions.
Oshi Health’s policy is to maintain a working environment that encourages mutual respect, promotes harmonious and congenial relationships between employees, and is free from all forms of discrimination and harassment of any employee (or applicant for employment or service provider) by anyone, including supervisors, co-workers, vendors, or clients. Harassment and discrimination in any manner or form is expressly prohibited. There is no tolerance for discrimination or unequal treatment of any kind on the basis of race, color, religion, creed, gender, sex, sexual orientation, gender identity or expression, pregnancy, sexual and reproductive health decisions, national origin, age, disability, genetic information, marital status or civil partnership/union status, familial status, military or veteran status, predisposition or carrier status, domestic violence victim status, alienage or citizenship status, unemployment status, sexual violence or stalking victim status, caregiver status, or any other characteristic protected by law.
This practice applies to all terms, conditions and privileges of employment including, but not limited to, recruitment, selection, promotion, demotion, transfer, layoff, rehire, termination of employment, development and training, compensation, benefits and retirement.
For more information, visit us at www.oshihealth.com
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